Question about Microsoft Xbox 360 Console

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Well, i was playing my game and it says " error your disk is unreadable please clean it with a soft cloth and restart your console....i did that a billon times and it still says the same thing.

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Posted on Nov 02, 2010

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1 Answer

Trying to play call of duty and it says disk unreadable, please clean with soft cloth..I see no scratches on this disk....what else can this be....?? I also tried turning off the console and restarting...


If the console works with other games, it must be the disk. Scratches may be microscopic, so the disk could look fine. You should use a cloth and cleaner specifically designed for cleaning disks; most cloths will scratch it more!

Feb 03, 2011 | Video Game Consoles & Games

1 Answer

I cant play call of duty modern warfare 2 because if i do play it an error apears on the screen and says 'this disc is unreadable' and it ells me to clean the disc with a soft cloth and restart the...


Has the been played without a problem before??

The disk may be damaged. Try to use a "disk docter" if you know somebody with one. If you dont have try to put a little windex on a soft towel and clean the disk inside to out.

Are other game disk working ok with the 360? If no game or dvd disk are working then the dvd drive has failed and will have to be replaced. If you have any questions give me a comment.

Hope this helped!

Apr 08, 2010 | Microsoft Xbox 360 Console

2 Answers

Unreadable disc


Sounds like the Xbox is trying to find a piece of data that it need to go further and because of a dirty or scratched disk, it can't find it. If you want to verify whether it's your disk or your Xbox, go to your local game rental store and rent a copy of the same game to see if you have the same problem.

Aug 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Cant play games


If its not doing anythng you may have a hard disk problem? I cant guarante this as you have not given enough information. Do you get an error message? or any message at all other than cant read disk? you are obviously using the internet...take a look at the microsoft.com website....put into the search 'XBOX360' see what is comes up with..you may find your answer there.

Dec 12, 2008 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 ASSESINS CREED UNREADABLE DISK


I do believe its a problem with the disk. The disk may not be scratched or anything but it could possibly something internally wrong with it. I'd take the disk back and exchange it. Hope this helped! Have a great day!

Nov 29, 2007 | Microsoft Xbox 360 Console

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