Question about Epson Stylus Photo R300 InkJet Printer

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Stylus Photo R280

My printer is not recognizing the ink cartridges. This is just brand new out of the box yet when I turn on or off the printer the same thing happens. As what I see on my computer when I try to print, the ink cartridges are all empty!!! I see a solid red ink light on my printer, I have been using epson products these past years ago but this is the first time I had this problem!

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  • yohyoh716 Jun 17, 2008

    Thanks, just called Epson and they replaced the ink cartridges for me and now it is working!

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Ink carts being not recognized and you say its a brand new printer?
Heres what you may want to try.

1. Turn off the printer and disconnect the usb cable from the printer

2. Press and release the ink button once you see a solid green light and solid red ink light

3. Open up the printer cover and check out where is the ink cart holder positioned

4. It should stop in the middle part of the printer, you should see an arrow or a ink out marker (ink icon with a / with it( indicating which ink cart is out or not recognized or expended. (This is a usual process on all the epson stylus photo series I had)

5. Press and release the ink button again, it should stop to the next ink cart which you are having a problem and if it doesnt then your ready to reclamp the ink carts.

Just follow your manual usually theres an on screen instructions how to manually replace or reseat the ink cartridges. If the issue persist, you may want to contact epson, ask for a warranty procedure or what you can do next for this. (Either a bad set of ink cart or a bad print head) Good luck!

Posted on Jun 12, 2008

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