Question about GE JBP69 Electric Kitchen Range

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Electronic control pad

The timer feature on the control pad has become increasingly difficult to use because the “plus” pad does not respond unless using strong pressure. Now it doesn’t respond at all. It also is becoming difficult to reset the oven temperature with the same “plus” pad. The range is 3 1/2 yrs old but I cannot find warrenty coverage for electronic controls.

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  • peglegwrly Aug 05, 2008

    My range is approximately 10 yrs old and control panel shows all 5's and will not respond to pressing on any pad. Is there a manual available for this range True Temp GE Profile Performance with Self Cleaning Oven.

  • pamdass77 Dec 18, 2008

    my oven is notkeeping the time set to bake .It is constantly beeping.Iam unable to bake


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  • 426 Answers

If you are handy enough you can replace the switches or make ur own, if the range is under warranty i covers everything except a sledge hammer to the control knobs :)

Posted on Jun 13, 2008

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We provide part removal/installation instructions for our customers when you purchase your parts from us.We also ship parts overnight to assure that you get your oven repaired right away.

Please contact us at:
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The problem is with your Electronic Oven Control (EOC) board and/or keyboard overlay. All the oven features are controlled by the EOC. That's why you're experiencing problems with the oven operations, while the surface burners should be working fine. The cost of a new EOC varies between models. I tried to do a parts search, but could not find any information with the model number you provided. Double check your model number again. It should be located on a nameplate somewhere around the oven door or lower drawer opening. On some models, this information will be located on the back of the range.

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Do you have a current warranty? Unless you purchased an extended warranty or service plan with your range, most manufacturers only provide a one-year limited warranty. In some cases, however, the manufacturer may have extended coverage on certain items. It may be worth while to refer to your owner's manual to see if there is any warranty information available.

If you go to there is some helpful information under the "Service & Support" heading in the drop down listing under the "Search" window. In addition, there are toll free numbers provided to assist you with any questions you may have.

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