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How do I remove the agitator in a Whirlpool direct drive washer?

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  • Kitchen Ranges Master
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You would yank off the dispenser then remove the dustcap and then take the bolt out using a rachet and extension for the 7/16th bolt. Then yank out that agimatater. This video shows how to take the whole washer apart. More here

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Posted on Nov 02, 2010

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Posted on Jan 02, 2017

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1 Answer

Agitator catches sporadically. Sounds like


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

Next, see the Whirlpool / Kenmore Service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

This points to one of two areas.
The first is the splines in the agitators worn or damaged:

See the following for how to remove the agitators and check the splines.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

You don't have to remove the cabinet, motor, transmission tub etc.

If the splines on the agitators are OK, the problem could be a slipping clutch.

Remove the cabinet, pump, motor and transmission (you already have the agitators out) and check the clutch springs and bands.

If they are worn/damaged Sears has a replacement band kit for a lot less than a complete clutch.


Mar 14, 2010 | Kenmore 23822 Top Load Washer

Tip

Whirlpool / Kenmore Washer - Drive Block


Whirlpool / Kenmore Top Load, Direct Drive Washers.

A number of the diagnostics and repair procedures for these washers require you to remove the agitator(s).

In order to get the agitators out, you need to remove the "Spanner Nut" and "Drive Block".

Many instructions call for a special spanner wrench to remove the nut.

However,

You don't need a special spanner wrench. (About $20 retail)

I've used a short 10" pipe wrench (About $9 also good for cracking walnuts) hooked around one of the tabs on the spanner nut and tapped the handle with a hammer to loosen it.

Also, don't directly hit the drive block with a hammer (it's soft metal). Put a short piece of wood under the drive block and tap it up with a hammer.

on Dec 01, 2009 | Washing Machines

1 Answer

Washer won't agitate. New transmission...new timer.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Top load, direct drive Whirlpool / Kenmore washers use a reversing motor.

It turns one way for agitating and reverses for draining and spinning.

It sounds as if either the motor is shot or one of the connectors is bad.

As a place to start, see the Whirlpool Service manuasl (with wiring diagrams) for their top load, direct drive washers.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf

Feb 13, 2010 | Kenmore 24832 Top Load Washer

1 Answer

Agitator spins in one direction


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If you have a two piece agitator, the top section is only supposed to move one way.

See the section in the Sears site for the agitator dogs.

If the lower section only turns in one direction, the problem is likely in the transmission.

See the following Whirlpool Service Manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


Nov 07, 2009 | Kenmore 24902 Top Load Washer

1 Answer

Washer will not spin or agitate. Pump works.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

First, see the following Whirlpool Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If it drains and you can hear the motor trying to turn the transmission for the agitate mode, the obvious first answer is the Motor coupler. I'd replace it just to be sure.

If it's not the Coupler, the problem points to the transmission itself.

There are only two components of the gearcase that are used for both agitating and spinning.

One is the Agitator shaft which drives the agitator and holds the spin pinion that drives the clutch for spinning.

The other is the main "Bottom and pinion gearcase" itself.

Please see the following Whirlpool parts list for commercial top load direct drive washers although the consumer models use the same transmission parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf




Oct 24, 2009 | Kenmore Washing Machines

1 Answer

My washing machine spins but does not aggitate what do i need to do?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore installation and operations manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Also look at the Whirlpool parts list for top load direct drive commercial washers (the consumer model is basically the same.)

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


The Whirlpool / Kenmore top load direct drive washer uses an agitate shaft from the transmission with splines on its' top that fit into slots in the agitator. If the slots in the agitator are damaged / worn, the washer may not agitate.

Remove the fabric softener dispenser, remove the top agitator cap (a short screwdriver works well), and you'll see a 1/2" square drive bolt. Use a 1/2" socket extension to remove the bolt, pull up on the top agitator and carefully turn it over. You should see four plastic "dogs" that allow the top agitator to turn one way only. If they are worn, they are easily replaced.

After removing the top agitator, you should see a bolt (I think it's 5/8").

Carefully remove the bolt and the rubber washer under it and the main agitator should come off. You'll see the top of the transmission agitator shaft with it's splines. Check them and the slots inside the main agitator.

If the splines on the transmission agitator and main agitator are OK, the washer spins and drains and the timer moves through its' cycle, the problem points to an agitate gear in the transmission itself.

See the parts PDF for the transmission.

Replacing the gear in the transmission is a bit complicated (and messy) but it's a lot less expensive than a $170 transmission.

If you decide that you want to work on the transmission (it's not really that hard) post another question on Fixya and I or someone else should be able to walk you through it.

Oct 09, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

WASHER FILL, NO PROBLEMS AGITATING, WHEN TIME


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is the Whirlpool PDF on installation and maintenance of direct drive washers. See the section on how to bypass the lid switch and on the transmission.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Following is an illustrated description of how to remove the cabinet on Kenmore / Whirlpool top load direct drive washers.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Since it won't drain, the problem points to the lid switch. You already have the cabinet off so replacing the switch isn't too difficult.
The Sears site has the Sears (and probably Whirlpool) part number.


Oct 08, 2009 | Washing Machines

1 Answer

Washing Machine does not agitate


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool installation and maintenance PDF on how top load, direct drive washers work with a troubleshooting section.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Following is the Whirlpool parts list for commercial top load, direct drive washers although the consumer washers are basically the same.

The problem seems to point to the Agitate Cams in the transmission that raise and lower the Agitate gear on the main transmission shaft. These are relatively inexpensive to replace.

I'd also check the splines on the main agitator shaft and the two pronged "washer" on top of it.


Oct 03, 2009 | Kenmore Washing Machines

1 Answer

Bottom part of agitator does not work, i replaced the clutch dogs two weeks ago for the top part. kenmore series 80


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

There are a number of Series 80 design washers. You'll need the actual model number to better check for the problem.

First, I'd remove the top agitator (as you've already done), then I'd remove the main agitator.

Under it you will see a clip and what Whirlpool calls a "washer". The "washer has two prongs, one fits into the main agitator shaft drive and the other fits in the lower agitator. If one or the other of the prongs is broken, the agitator most likely wont. I'd also look inside the main agitator to see if the ridges are broken off.

I'd then start the washer on it's smallest cycle and see if the main agitator shaft turns back and forth. If it doesn't and the washer goes through it's drain and spin cycles, the problem is likely in the transmission itself with what they call the agitate gear and / or agitate cams.

Please see the Whirlpool / Kenmore PDF document on installation, maintenance and operation of direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6?OpenView&Start=1

This is a Whirlpool document with parts lists for their commercial washers (basically the same as the consumer models)

If the problem is in the transmission, although it looks complicated, it really isn't that bad if you have a moderate level of mechanical ability.




Sep 26, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Not sure if manifold is leaking


Leaks water...check the pump first. The fill valve and hoses may be the next step. See how to take apart info. With the use of plastic drain hoses on many machines today, this has become a common leak trouble maker. The drain hose can rub the wall or a pipe and this will rub a hole in the drain hose.
 
  1. Agitation problems and agitator dog repair aid info
  2. Automatic dispenser information
  3. Common problems with Inglis, Whirlpool, Kenmore direct drive style of washers
  4. Diagnostic Direct Drive washer chart from American appliance
  5. How a washer works, good to read this first
  6. Help for storing an appliance
  7. How does the agitator come off my washer ??
  8. How to prevent socks from getting into your pump
  9. Ohm test a common direct drive motor
  10. How to by-pass a lid switch for testing the washer
  11. Basic information: Inglis, Whirlpool, Kenmore Direct drive washers
  12. Inglis, Whirlpool, Kenmore Direct drive washers - How to take apart - Cabinet off, cabinet on, checking or replacing a lid switch, replace the pump, replace motor coupling or motor.
  13. Inglis, Whirlpool and Kenmore direct drive washer- useful parts breakdowns
  14. Important disclaimer
  15. My direct drive washer will fill ok, agitates ok but when it comes to the spin and drain cycle the washer comes to a screeching halt...no spin, no draining and the timer stops, what's up?
  16. My clothes have a whiting on them that looks like lint.
  17. My washer has a funky odor
  18. Noises
  19. Ohm meter testing a motor capacitor
  20. Slow water fills
  21. The wash tubs on my direct drive washer are leaning to the right...why?
  22. Timer stalls or missing cycles
  23. Timer will not advance
  24. Tips on changing a common washer fill valve
  25. To learn more about washing machines, click here
  26. Washer Basics: Filling with water
  27. Washer leaks water
  28. Washer moves around to much
  29. Washer will not spin
  30. Washer sample wiring diagrams
  31. Washer spins and agitates at the same time
  32. Washer belts: If your belt on any washer looks like these, replace the belt(s).
  33. Washer runs but wont agitate or spin
  34. Washer won't run, agitate or spin
  35. What is that black power powder or filings under my washer??


Apr 01, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

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