Question about Canon PowerShot SD1100 IS Digital Camera

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When you turn the camera on it gives you an error message "lens error, restart camera" what's wrong?

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  • 421 Answers

If the lens is stuck out then you will find it is usually one of a few reasons.

1. Check the
batteries. (obvious I know).
2. The
camera has been dropped or knocked.
3. The camera has grit or dirt in the lens mechanism.

Providing the batteries are ok then 2 and 3 usually mean a professional repair. The lenses tend not to be something that the average
home user can remove and take apart. Sometimes worth giving the camera a slap in your hand or maybe using an air duster to blow down the side of the lens to dislodge anything that might be stopping the lens. The cost of repair also might be more than the camera value so you will need to find a good repair shop near you and get a quote.


If this helps please rate my solution. Thanks

Posted on Nov 02, 2010

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Posted on Jan 02, 2017

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What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

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