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New battery on 1610 safe but no green lights and will not open

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Battery does not have enough current to actuate the mechanism. I have 2 Sentry 1610's with the same problem. I solved it by removing the battery & using a variable DC Power Supply set to 9 volts, and adjusting the current up until I got a response to my combination on the keypad. This is the only way I can get into or close my safes now.

Posted on Nov 02, 2010

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Sentry Model 1610 Won't Open


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here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438

Jul 02, 2008 | Sentry Fireproof Safe

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Sentry Model 1610 Won't Open


Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

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I let bettery go too long


https://www.sentrysafe.com/customerCare/retrieveCombination.aspx...

you shuold find all the answers there. Try turning the keypad mount clockwise to open it, and you should have access to the battery terminal. Put new batteries in and you should have no problem with the code.

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