Question about Sentry Fireproof Safe

1 Answer

New battery on 1610 safe but no green lights and will not open

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 412 Answers

Battery does not have enough current to actuate the mechanism. I have 2 Sentry 1610's with the same problem. I solved it by removing the battery & using a variable DC Power Supply set to 9 volts, and adjusting the current up until I got a response to my combination on the keypad. This is the only way I can get into or close my safes now.

Posted on Nov 02, 2010


1 Suggested Answer

  • 78 Answers

SOURCE: Forgot my username cant log into laptop, help

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Sep 22, 2014


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Battery light yellow, proceed light green but safe wont open.

it need new battery or you need to open it with your back up key and reset your combnon to the safe if that don't work the safe is broke

Jun 05, 2016 | Sentry Fireproof Safe

1 Answer

How to fix a s0607

I have a Sentry Model 1610 safe with an electronic lock. Entering the factory 5 digit code gives the green proceed light but the handle won't turn and the door won't open. How can I get the door open?

Jan 30, 2014 | Sentry Safe Qe4531 Firesafe Waterresistant...

1 Answer

Sentry 1610 safe. cannot open. I have been using 5 didgit code for many yaers. All of sudden, it won't open. I see green light after pushing 5 digits. I hear the familar sound. But the handle won't turn.

there are either 4 AA batteries or in some cases one 9 volt battery that has to be replaced .. in some models you slide off the area under the keypad to get at the battery .. .. as the battery ages it has enough current to operate the display but not enough to operate the unlocking mechinism .. once you have it open make sure the mechinism works freely .. if not it may need some non gumming lub .. dont use WD 40 for this ..

Sep 19, 2009 | Sentry Fireproof Safe

1 Answer

Sentry 1610 safe - battery is dying?

I have 2 Sentry 1610 Safes. A fresh alkaline battery MAY open the safe once (maybe twice), and then the same problem. I have a variable DC power supply that I hook up to the battery terminals, set to 9 volts and increase the current until the keypad responds & the deadbolt releases. Sentry has no solution for this problem, as this model is too old & they have no parts or troubleshooting. If you know someone with a small DC Power Supply, you can get your safe open / closed.

Mar 29, 2009 | Sentry Fireproof Safe

8 Answers

Sentry Model 1610 Won't Open

I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

Oct 09, 2008 | Sentry Fireproof Safe

1 Answer

I can't seem to unlock my safe Sentry 1250.

Locksmiths agree sometimes even with the green light the safe’s batteries are not strong enough to retract the latch. Try replacing them with some new alkaline batteries

Jul 13, 2008 | Sentry Fireproof Safe

1 Answer

Sentry Model 1610 Won't Open

here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438

Jul 02, 2008 | Sentry Fireproof Safe

11 Answers

Sentry Model 1610 Won't Open


I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

Mar 29, 2008 | Sentry Fireproof Safe

1 Answer

I let bettery go too long

you shuold find all the answers there. Try turning the keypad mount clockwise to open it, and you should have access to the battery terminal. Put new batteries in and you should have no problem with the code.

Jan 17, 2008 | Sentry Fireproof Safe

Not finding what you are looking for?
Sentry Fireproof Safe Logo

Related Topics:

270 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sentry Home Security Experts


Level 1 Expert

6 Answers


Level 2 Expert

439 Answers

Ken Williams
Ken Williams

Level 2 Expert

263 Answers

Are you a Sentry Home Security Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides