Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Seagate FreeAgent external hard drive 500GB not recognising directory tree

Hi

I just bought a Seagate FreeAgent 500Gb hard-drive. It seems to work fine, but the backup software won't see the directory tree of the C: drive.

It tells me that the folders and files are hidden, when they are not.

Any ideas how to make the backup process see the whole directory tree? I installed it as me, and I'm an administrator on this PC.

PC is running Windows XP.

Thanks

Damian

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  • Anonymous Jan 05, 2009

    I have a 500GB Seagate FreeAgent Hard Drive that i have had for a while its worked fine until recently when i connect it to the usb i get a warning up saying that the usb device isn't recognized can anyone help


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Its the rubbish software that Seagate have bundled with their drive which will not allow you to backup the system folders. Solution is to use another backup utility, a google search will quickly locate numerous FREE software products which will alow you to copy anything. Unfortunately when you start googling about this drive you may be quite distressed about your purchase, as i have been :( Problems lay ahead with this drive due to inadequate cooling.....

Posted on Aug 21, 2008

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