Question about HP DesignJet 450c InkJet Printer
WHEN I LOAD THE PAPER IT SCANS THE PAPER AND THEN THE MEDIA LIGHT COMES ON AND IT THROW THE PAPER OUT. IT SEEMS THE PLOTTER CANNOT FIND THE POSITION TO STOP THE PAPER WITHOUT THE MEDIA LIGHT COMING ON.I HAVE TRIED THICKER AND THINNER PAPER.I BOUGHT THIS PRINTER NEW AND DID NOT MAKE MORE THAN 500 PRINTS CAN YOU HELP.
Either the carriage board, line sensor, encoder strip, or electronics module are defective. The media sensor would not cause this behavior.
Posted on Sep 11, 2008
THE TECH THAT I GOT TO REPAIR THE PROBLEM TELLS ME THAT THE BOARD ON MY CARRAGE NEED TO BE REPLACED . CAN THIS BEE?
Posted on Jun 17, 2008
I don't know if you are running in sheet or roll media, but we have this problem with roll media if it is not aligned properly. Usually if I release the media lever and pull 10-12" of paper through and align it with itself and with the dotted line to the right of the plotter, then it will accept it. Sometimes takes several tries. Sheet problems may be caused by dirty sensors. Good luck.
Posted on Jun 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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