Question about Microsoft Xbox 360 Console

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Xbox is making me mad.

I know this question probably doesn't belong here, but I didnt know where to post it. My Xbox has been being retarded and I have no idea how to fix it. My question is, does Microsoft know when your specific system has been purchased, or would a person need to send in a reciept with the box to show the purchase date. Cause when I called them the other day they kept asking me whether or not I had it. I believe i do just cant think of where it is. Another question is can Best Buy, print me off another copy of my reciept, like will it be in their database somewhere.

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  • ksmith15 Jun 12, 2008

    Good that would be a great help. I'm not sure if Microsoft is going to ask me for it. But better safe than sorry.



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Greetings ksmith15,

You can actually call 1-888-BESTBUY and ask for Consumer Relations, and if you paid by charge or check, they should be able to locate your receipt for you. If you paid cash it can be harder, but it is sometimes possible to find it.

I hope this helps.

Thank you,

Go Ahead. Use Us.

Posted on Jun 12, 2008


**** it up *****

Posted on Jun 12, 2008

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They should be able to find you a copy of the reciept.

Posted on Jun 12, 2008

  • Ekse Jun 12, 2008

    microsoft should also be able to identify the xbox with the serial code, when I sent my acer laptop for repairs they asked for this code and they found out when it had been bought or shipped out from the factory.


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