Question about HP Compaq dc5700 Microtower - Free Flat Panel until 113007 EW287AV-KIM PC Desktop

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Blue Screen of Death.........

Tried to send audio file through Incredimail and as soon as I tried it the computer crashed and I got the blue screen telling me the Driver IRQL equal_or_less

Used Driver Detective, ****, to see what drivers were the issue and it told me a bunch but never really seemed to fix them. This only happens when I try to send that audio. I can send a regular email without issue but this is killing me. Although the original message told me it was the Media Player was old but when I dumped Real Player and Windows Media and reloaded it didn't do anything. Please tell me you can help.

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  • Rajkumar Bordoloi
    Rajkumar Bordoloi May 11, 2010

    plz tell me the browser you are using.
    plz try with mozill firefox as well opera and post your findings


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Considering your scenario, it is most likely a memory error or a network problem (the audio file is probably a large attachment).
You can test your memory (RAM) with memtest86. Regarding the network, you should make sure your Windows updates are all installed and you should check if there is a newer driver for the network card.
The irql_not_less_or_equal error can have multiple causes...

Posted on Aug 09, 2009

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The stop error screen or bug check screen commonly called the blue screen of death (also known as a BSoD, bluescreen, or "blue screen of doom.

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In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.
Often, if you're lucky, the problem will resolve itself with a simple reboot and you may never have to worry about it again. More typically though, the BSOD is a harbinger of trouble and you may find yourself faced with another and another until you throw up your hands in frustration... but all is not lost.

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If this doesn't work or you can't think or find the corrupt driver you could use System Restore (If it is enabled) to go back to a time where you didn't get the error. To use the system restore utility, go to 'start/all programs/accessories/system tools/system restore.

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After using the computer for a few months or years, the hard disk gets fragmented with temporary files, or fragmented files. This will result in slowness of the hard disk and may even result in a computer crash eventually. You can maintain your harddisk by defragmenting your hard disk and deleting unwanted files frequently.

If you see Fatal OE exceptions and VXD errors then it is due to the video card. To solve this reduce the video display resolution. You can do so by going to the control panel and display settings. Choose the correct screen resolution to match your monitor.

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