Question about HP LaserJet 2420 Printer

1 Answer

Always paper jam.

Hi,

I have a HP LJ2420, the paper always gets stuck inside the printer after printing a test page. It keeps displaying an error paper jam. I always remove the paper but it's always paper jam..

Please help me how to fix this... pls...

Posted by on

  • alvin Jun 13, 2008

    I dont think so. Previously, I thought it was in the fuser section. But I did everything/replacement of the fuser parts to no avail.

    I saw that the paper won't get out from the printer after rolling.
    If i open the back cover, the paper will get out with the hard copy printed fine.

    There's something wrong with the top roller, i see it blocks the paper from rolling out from the printer.


  • Mashal Jun 15, 2008

    on every printing the paper jam

    how can i solve it

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  • HP Master
  • 2,794 Answers

Check to see if something isn't blocking the paper path.

You could try cleaning the feed rollers as well.

Posted on Jun 12, 2008

  • Tim Babcock
    Tim Babcock Jun 12, 2008

    Is is jamming in the fuser section?

  • Tim Babcock
    Tim Babcock Jun 13, 2008

    Unless the fuser roller isn't seating in there properly it could be causing a problem.



    Should have a technician take a look at it.

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