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Blue Screen of Death.........

Tried to send an audio file using Incredimail, stupid program, on Vista Home Premium platform. Instantly shuts down and gives me blue screen with message Driver IRQL not equal_or_less

doesn't seem to do it any other time. Tried to use Driver Detective to update drivers but didn't seem to do a thing. I need this thing for work and am about at end of my rope. Can you help me by chance?

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  • WordSmithey Jun 13, 2008

    I think I may have fixed the problem. I stopped using the Incredimail software which doesn't like nor is it like by Vista. I went back to Microsoft Mail and was able to send the audio as an attachment.

    But I'm not sure what the problem was in the first place, I only know that the BSOD screen came on right after I tried to send that original email and the apparent error code or statement as it were, was that - Driver IRQL not equal_or_less

    The screen would then go to the option screen for safemode or reopen in normal windows mode.Now stupidly I downloaded and paid for Driver Detective which ran a scan and told me that 19 drivers were out of date, downloaded a bunch of stuff and then supposedly still scans showing the following drivers/chipsets as out of date and no matter how many times I download the said drivers it will never go less than 6 outstanding drivers that are out of date, but when I check the individuals myself looking for an updated one it always comes back saying they're all right -

    Intel 82801G (ICH7 Family) Ultra ATA Storage 27DF
    Intel 82801 PCI Bridge - 244 E
    Intel 82801G (ICH7 Family) SMBus Controller 27DA (2) of those
    Logitech USB Cordless Mouse (2) of those as well

    So still at a loss to understand what it is that's causing or caused the problem. Are these drivers the issue or did I just get scammed in buying the stupid program......Thanks for your help I do appreciate this. This stupid computer represents my families livilihood and if I could I would immediately partition this stupid thing and find a not so legal copy of Windows XP and stick with that........

  • Deeps . May 11, 2010

    Definitely i can help you with sending files and resolving issue.just contact me with fixya chat support ..

  • Kevin Croissant May 11, 2010

    Can you give me any more info? Does the computer shut down shortly after showing the BSOD(Blue Screen Of Death)?


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Hi there

This may be appear if we don't have enough memory to load the drivers. So i'd suggest you to stop the RPC in services..Or you can try by updating the DDR RAM ..Try it, hope it works..ALL THE BEST

Posted on Jun 15, 2008

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Vista is not market friendly yet, don't know if it ever will. U should be able to goto the program manufacturer website and get a vista version, sometimes like Norton, they don't have a vista version until later and then want U to buy the new program. Rule of thumb, use windows programs for a windows os.

Posted on Jun 13, 2008

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