Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

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Replacement poacher pan

I'm lookin for a replacement for the poaching pan. Any suggestions?

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  • kdsmith Jun 26, 2008

    I, too, need replacement pan for Back to Basics toaster. The coating peels off.

  • marksezine Aug 03, 2008

    The coating has pealed off of my pan as well. I have found one place that sells the pan for around $5 but after you add $12.65 for shipping you end up paying $17.65 for a little poaching pan.

    If you are willing to pay this you can find one athttp://www.focuselectrics.com/catalog.cf...

    Just click on the link that says TEM500 - Egg & Muffin Toaster







  • Anonymous Oct 12, 2008

    I have had the toaster about 16 months and the coating on the poach tray is peeling off. is there a replacement part for sale?

  • FixyaB2B Nov 22, 2008

    I requested my replacement pan within the first 12 months as it was under warranty. The second pan soon began peeling as well, but the warranty has expired. There is a replacement pan available on the Back to Basics web site for $5 plus shipping, but I note they are currently out of stock as of 11/08. To save on shipping at the time I placed the order, I ordered 2. At checkout, the cost was nearly $20 or half the price of a new toaster so I cancelled the order. The $5 replacement pan is quite the money maker. Instead, I used the web site to voice my concern and request the pans be available retail along side the toasters saving the consumer shipping. At a $2 or $3 price off the shelf, I might replace the pan. I would request others also voice their concern to the company. I finally peeled what I could of the coating off the second pan. It looks awful, but with a little cooking spray, works just fine. The egg does not seem to stick any more than it did when the pan was coated. My recommendation - save your money, use the exiting pan and voice our collective concern to the company, Perhaps we can all get a better response that way.

  • Anonymous Nov 24, 2008

    My poacher pan is peeling.  I would like to purchase a replacement.

  • Anonymous Dec 12, 2008

    I too have found the same problem after using the poaching tray a number of times. The egg sticks to the bottom of the tray and you must pry your egg off of the bottom. There is hardly any egg left for the sandwich, This is an awful product. There needs to be replacement poacher trays within the retail stores. This product sucks and I will never buy another product from back to basics because of this reason.

  • Anonymous Dec 26, 2008

    Yes, I have the same problem. Have contacted the company and am waiting response. Will post if I get any satisfactory results.

  • Anonymous Feb 03, 2009

    need help withthis one

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Http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=3733&linkon=subsection&linkid=121&secid=53

Posted on Mar 17, 2009

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Feb 10, 2011 | Back to Basics TEM-500 Egg & Muffin...

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No instruction and poach pan missing.


Hi,
I don't know the model you have, but here is a link to Tefal's website where you can select your model for user's manual download. I'm sure there is customer service contact information to obtain a new tray for your unit.
I hope this helps... I like clearance bargains too. Good luck!

http://www.tefal.co.uk/Consumer+service/Use+instructions/use-instructions_home.htm?DdlFamily={406297BE-0715-4A61-B06D-7987428B1B49}

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Egg poacher tray


Pans, if they are in stock, can be ordered, but they will peel just like the first one. I refuse to pay $5 plus shipping for a faulty product. If the pan is that replaceable, it should be available retail in the stores. I finally just scrubbed what I could of the peeling coating off and (surprise!!!) the pan does not stick any more than it did with the coating. It doesn't look as nice, but save your money - just keep using the pan. I love the toaster, but the company has a great money maker in this faulty item and that dissapoints me that they settle for such mediocrity. At minimum, the company could make the pans more readily available for those who are concerned about the aethetic appearance of the poacher pan or develop a nice looking pan without the apparently useless coating. I use a nonstick spray and the egg comes right out.

Nov 15, 2008 | Back to Basics TEM-500 Egg & Muffin...

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Are microwave safe egg poachers doing damage to microwave?


you are not supposed to have any metal in the microwaves for cooking something , as why the other two quit , that is probably why they quit so soon
there is some more exspensive microwaves that can work even when metal is used inside( but these are special types of microwves)

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NEED EGG POACHER TRAY


http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=4155&secid=53&linkon=category&linkid=98

$5.00 plus shipping or somewhere around $10. How much is a new toaster? I just scrubbed the remaining coating off my replacement pan that also peeled and it works fine. $10 is too much money for something that will peel just like the original. Too bad they won't make them available in stores that sell the toasters and at least save the consumer shipping.

Apr 12, 2008 | Back to Basics TEM-500 Egg & Muffin...

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