Question about Akai PDP42Z5TA 42 in. Plasma Television

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Replace tv screen

I have an image burned into the screen and have been told that the screen needs to be replaced. I need to know the cost and whether I can do it.

bill

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  • Akai Master
  • 5,568 Answers

You have just found out why the plasma sets are fading from the market.
I think you will find the replacement cost will make the set an uneconomical repair and you will then have the same thing happen again.

Since Akai is so poor on product support, they may not even have the actual part since that set was made by Samsung who also doesn't want to hear anything about them (their site doesn't recognize the Akai model number), you may be out of luck.
Sorry -

Posted on Sep 02, 2008

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4 Answers

Plasma burn,


Hey gallagher1,

While what you're seeing may be image burn, it generally only occurs when the same images are displayed on a screen for a prolonged period of time. Static images like letterbox formatting, banner scrolls (from TV stations like CNN), test patterns and the backgrounds from some video games have all been known to cause image burn, but most retail stores should know to take precautions against this kind of damage in their display/open-box models.

To make sure what you're seeing isn't simply the residue from an adhesive sticker or placard, I'd first suggest cleaning the screen with a damp, lint-free (microfiber) cloth. Make sure to wring any excess water out of the cloth before wiping the screen, and never spray water directly onto the screen's surface. You may also want to try using a commercial TV screen cleaning kit, but remember to never use household cleaners like Windex or Goo Gone on the screen as they may cause damage to LCD and plasma displays.

If cleaning doesn't help, this specific model appears to be equipped with a feature called Image Sticking Minimalization (ISM). According to information provided by the manufacturer, you should be able to access this feature by pressing the "Menu" button on your remote control and selecting the "Option" menu. Under "ISM Method" there should be four different options: Normal, White Wash, Orbiter, and Inversion. Each of these methods slightly alters how images are displayed to prevent - and possibly remove - any kind of image burn.

If you're not quite sure how to use these features, you may wish to refer to your owner's manual documentation. You should also be able to find step-by-step instructions on how to use ISM by visiting the following webpage:

http://us.lge.com/download/product/file/1000001026/42PC3D_Manual.pdf

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | LG 42PC3D 42 in. Plasma Television

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