Question about HHP IT3800 Handheld

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We are using it3800 barcode scanner with sirsi workflows, It was working well but now we upgrated our systen windows xp to vista and it is not working anymore. It scans and bleep but the number doesn't shoe up. What do i need to do fix it? Does it need some kind of software?

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: problem with scanner

I have it connected to keyboard port as they instructed.

Posted on Sep 07, 2007

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SOURCE: it3800 barcode scanner problems

Will it scan data into excel or word?

Posted on Aug 05, 2008

rfmarinho_06
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SOURCE: it3800 barcode scanner problems

Try to configure it using the guide available here:
http://www.geoti.co.kr/DATA/hhp/IT3800_3900%20Users%20Guide.pdf
You may want to test reseting to factory defaults and selecting the adequate configuration for the connection interface you are using (ps/2 , usb, etc)
Best regards!

Posted on Jan 28, 2012

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http://www.geoti.co.kr/DATA/hhp/IT3800_3900%20Users%20Guide.pdf
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