Question about LeapFrog Leapster Educational Game: Disney Princess: Worlds of Enchantment

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Leapster screen not working

I bought the Leapster L-max for my daughter which worked fine for about 6 months. The sound and games work fine except you can't see anything on the screen. If you use the pen and touch the screen it works you just can't see what you are doing. I have tried the buttons on the machine which I believe might be the brightness control but it doesn't seem to do anything. Any help would be appreciated.

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  • Anonymous Dec 06, 2008

    Everything on my daughter's year old Leapster works fine except the screen has no image. She's quite careful with it so I don't think it was from a fall or kid-abuse.

  • Anonymous Dec 27, 2008

    WHAT DO I DO?

  • Anonymous Jan 03, 2009

    I bought this two weeks ago and my daughter has used it once. Today she tried to use it and the screen stayed blue. Everything else worked but you cant see anything except the blue screen.

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1 Answer

Apparantly, the Leapster screen issue is a common problem. While this suggestion is not ethical and since my game was near perfect condition, I went to Wal-Mart and bought a new one of the same color and then returned the broken one.

Posted on Jun 21, 2008

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Leapster 2 screen not working


Hi
This is a common problem for Leapster. The company has a repair program. Charges depend on warranty.

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You might want to call this number call 1-800-701-5327. to get technical support for your leapster.


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My daughter has a Leapster 2 that is only about 2 months old and the touch screen does not work


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I had the same problem and here is the answer I found at leapfrog.com which fixed my daughter’s disney princess leapster 2’s problem. Good luck!
If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted
2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears.
3) When the LEAPSTER menu screen appears, press the A button
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Deleting Leapster 2 profile names


Here's the solution: http://answers.yahoo.com/question/index?qid=20081228233009AA2w5Xx

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Touch screen and stylus pen not working


I just had the same problem and found a solution on another thread on this site. Clean the screen really well with Windex and dry it. Check all 4 edges for crumbs that might be lodged in there. I found one tiny crumb. I dislodged with a small nail file (gently!), wiped the screen off and then it worked! I didn't even bother recalibrating it. When I turned it on and went to the sign in screen, it was working fine. The original post also said to try "milking" the screen in case pressure had caused it to stick. Press gently with your thumb on the screen in various spots around the screen, then try again.

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Leapster 2 will shut off right after the "important" screen


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If so, it may be the cartridge is DIRTY. I discovered this with our Leapster 2. What works for us is getting a Q-TIP & RUBBING ALCOHOL, you want to saturate Q-tip with the rubbing alcohol & clean the CARTRIDGE (NOT the Hand held ).

You want to clean the computer chip @ the bottom by inserting Alcohol soaked Q-tip on each side of contact strip (the part that inserts into the hand held) & with the dry end of Q-tip go over it again, for more cleaning & to wipe up any EXCESS Alcohol. REPEAT this process until Q-TIP comes back CLEAN.

I was really surprised @ ALL the BLACK grime that came off cartridge.

I hope this helps.

Good Luck.

-The Johnson Family :-)

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Won't turn on.


call customer service 800-701-5327 they might be willing to replace it even after warranty has expired.

Dec 11, 2008 | Leapster Learning System

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