Question about Webroot Spy Sweeper (spysweeper) for PC

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Problems with webroot spy sweeper

Error page could not locate definitions file, says 4 critical sheilds are off, and won't sweep

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Posted on Jun 12, 2008

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1 Answer

Webroot spysweeper won't sweep


i had the same problem getting also an error message when i would log in about a valid definition file and go to program option page to update the definition file, after trying fixes from others i found one that said to reboot computer and put in safe mode, then open spy sweeper in safe mode, everything was in large print and nothing was turned on, so i rebooted the computer again and this time when the screen came up came up normally and not in safe mode and most of all there was no error message, my spy sweeper is now opened and now it is sweeping like it is suppose to do i don't know who was the person that posted the resolution but thanks it works so everyone try it.

Aug 01, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper won't sweep


Do a system restore to an earlier date.

Sep 11, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Webroot spysweeper won't sweep


This sounds like the program glitched. Try removing it and reinstalling. Then have it check for any updates.

Aug 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Spysweeper wont sweep. pls help


this sounds like spyware in the registery download any spyware removal tool and run this offline then run your antivirus program and see if this gets rid of the problem if this still exists then save all files and emails out and re-install operating system.

this is all I can give help with.

Jul 08, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy Sweeper won't sweep


I have seen this problem a couple times. The only fix that seems to work is uninstalling Spysweeper and then reinstall it again. If you go to start>Programs>webroot you will see an uninstaller. Run that, reboot the computer, then reinstall again from your install disc.

Jun 04, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot won't sweep


1- Install using this serial: SSDC-ONLN-AAAA-NNNL-NINC

Then

2- Go into the C:\Program Files\Webroot\Spy Sweeper

Then

3- Right click the "install.dat" file-->go to Properties--> at the bottom check the boxes "read-only" and "hidden"-->then click Apply

And finally....

4- Run SpySweeperFix.v1.1.exe

Allow SpySweeperFix.v1.1.exe to run on the next Windows start up, this gives you the definition update till 2020, otherwise, you'll just get till 2008!

Hope this helps, if not, post back.

May 13, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Cant sweep


Sir,

This problem is not registering the software. Registered first. then the problem is solved. ok

thanks

Apr 29, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spy sweeper


I did the live chat support. They were very helpful. Gave me a link to redownload the spysweeper product, since mine wouldnt let me do anything. It did work and my spysweeper is working great now. http://www.webroot.com/company/support/. Went to that site. requested a download and they sent it to my email right away.

Apr 06, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

WebRoot assistance


go in safe mode then mad ok f8 run teh scan

Jan 26, 2008 | Webroot Spy Sweeper (spysweeper) for PC

20 Answers

Webroot spysweeper won't sweep


i read thru all the other posts and solutions. i kept trying to run as administrator and it wasn't working. the only thing i WASN'T doing was shutting down spysweeper first! in the tray at the bottom, right click and hit shut down...then right click on the desktop icon and run as administrator. everything worked and i'm doing a sweep now!! thanks!

Sep 24, 2007 | Webroot Spy Sweeper (spysweeper) for PC

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