Question about Office Equipment & Supplies
Hi, please try reseating the print head.
*Confirm that the printer is powered on.
*Open the paper output tray and top cover.
Note: Gently open the paper output tray while holding it.
*After confirming that the print head holder has moved to the center, open the inner cover.
*Remove all ink tanks.
*Raise the print head lock lever and remove the print head.
*Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.
*Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.
*Close the inner cover and top cover.
Note: Check that each ink tank is installed in the correct position.
If issue still present call your printer manufacturer for service.
Posted on Jun 12, 2008
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Posted on Jan 02, 2017
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