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C0500 Code in Dialta 3010

I Got new Fuser unit from Minolta installed and turn on the machine Got Code C0500 Tried to reset from
1- a small hole on the side of control panel
2- By pressing C and ON-OFF-ON
3-by a reset switch on the main board
4-by opening the right door and then wait for ABORT page then press 3 and then wait to have it reset from trouble reset from the screen after trouble reset but comes with same code C0500.
5-Please note that ( i) Even I have tried Memory reset (ii) Administrator Initialization.
Shahid










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  • Shahidchoudh Jun 13, 2008

    Thanks for the help Bob, already I have tried the trouble reset with the help of small tooth pick i believe this button is in the rightside of Control panel and the procedure you told,But it did not work any thing else???

  • Shahidchoudh Jun 13, 2008

    Yes and I did two things

    1-Trouble reset

    2-memory reset

    and was the same C0500 code there??

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Clearing C5XX codes on Minolta Di2010/2510/3010/3510:

1. Push Warm Restart button (small button on right side of control panel. A small dot should appear on the left edge of the touchscreen.

2. Enter "3" on the keypad. This should get you the Initialize menu.

3. Select "Trouble Reset" at the bottom of this menu.

That should do it.


Posted on Jun 13, 2008

  • Robert Stickney Jun 13, 2008

    Were you able to get into the Initialize menu and find the "Trouble Reset" setting?


  • Robert Stickney Jun 13, 2008

    Most unusual. The "Trouble Reset" is specifically for C5xx codes - others are reset simply by opening/closing the right door. That's right out of the service manual.

    Small machines (example: Di1610) clear the C500 by holding the clear key while powering up the unit - but you tried that, too.

    "Memory Reset" would have no effect on it.

    About all I can suggest is try Trouble Reset again . . . and again.


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Konica minolta di 3010 C0500


First open the right side cover where the image unit is located. Check the two latches that latch the door ensure they are not broken, especially the rear one. Then get a paper clip and stick the clip in the small hole on the right side of the control panel it will touch a switch. The control panel will go thru some screens when you see the screen with the copiers on it on the left side of the screen in the middle you will see a small "." When the dot appears touch 3 button. Then the machine will continue to the code screen. Press the Utility button you should see a new button "Maintenance Mode" touch it then touch trouble reset. The machine will again go thru screens will see the"." again do nothing. Should go ready to Copy. If the code comes back do not reset, you are messing with the Fuser the Hot part. Continuing to reset without a technician looking at and or replacing it, the fuser can catch on fire and that would ruin a perfectly good day.

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mam/sir First check the right side cover where the image unit is located. Check the two latches that latch that door are not broken especially the rear one. Then get a paper clip and stick the clip in the small hole on the right side of the control panel it will touch a switch. The control panel with go thru some screens when you see the screen with copiers on it on the left side of the screen in the middle you will see a small "." when dot appears touch 3 button. Then the machine will continue to the code screen. Press the utility button should see a new button "Maintenance Mode" touch it then touch trouble reset. The machine will again go thru screens will see the"." again do nothing. Should go ready to Copy. If the code comes back do not reset you are messing with the Fuser the Hot part continue reset without a technician looking at and or replacing it can catch on fire that would ruin a perfectly good day

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1 Answer

How to reset error c0500


The error code means that the fuser is not warming up correctly. There is a small black rest botton on the main controler PCB on the back of the copier. You are going to have to take the back cover off, I believe in is four screws. Turn the power off and remove the back cover and find the small black botton, once you have found it, turn the copier back ON and press the botton and see if the error code can be rest. If it dose you are good to go... If not you may have to replace the fuser unit..... I did have a problem that was not solved with the fuser unit.. It turned out to be right side door switch... I would look there as well with the back cover off... Good Luck

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1 Answer

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C0500 is a fuser warm up failure code. The procedure to reset is simple. First look at the right side edge of your control panel. This is where the meter count is and the "slide" that controls how dark/bright your display screen is. Now just to the left or front side of where the slide is you will see a small hole in the panel. You need a small paper clip or a tooth pick to insert into the hole. Next with the machine turned on and showing the code, insert something into the hole until the screen goes blank and begins to restart. You should see something that resembles the copier sitting on top of the globe. Keep watching the screen and at the far left side of the screen there will appear a small dot. As soon as the dot appears press the 3 key. You should now see a screen with several boxes. At the lower left is "Trouble Reset" - Press this box to reset the code. Do this reset procedure ONLY 1 time for every 10 minutes. If the code comes back you can try again in 10 miutes. If the fuser is heating and the machine just can not "see" it then you can do further damage to the machine if you try to reset several times very quickly. If the machine warms up and makes copies you are all set. If the code comes back you have a failure in the fusing unit and will need it repaired.
This procedure works on the Di250 Di250F Di251 Di251F Di350 Di350F Di351 Di351F.
Please provide positive feedback if I was helpful.
Good Luck and Thank You for using Fixya.

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1 Answer

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The temperature of the Fusing Rollers does not reach
the required level even after the lapse of a given
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There should be a small opening or hole on the right of the operation panel, use a paper clip to press the button inside. This will reset the machine. If the error code was a glitch or a false code the machine should operate. If the code comes back you will need to have a technician replace the fuser assembly

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1 Answer

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Hello.

(From FixYa Support): Your fuser unit is probably bad, but try these steps to reset:

Place a paper clip in the small hole on the right side of the operators panel. The screen will show abort code/please wait NORMAL then the screen will start its normal routine. Be on the look out for a small dot on the left hand of the screen. When you see this, press "3". Then the screen will show some different buttons. Press Trouble reset machine will do the same thing as it did when you did the paper clip. This time, don't do anything. Machine should come up Ready to copy.

If the code persists, then a new fuser is required.

Hope this helps.

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1 Answer

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Sir, Fuser unit is bad. To reset place a paper clip in the small hole on the rightside of the operators panel. The screen will show abort code/please wait NORMAL then the screen will start its normal routine be on the look out for a small dot on the left hand of the screen when you see this press "3" then the screen will show some differtent buttons press Trouble reset machine will do the same thing as it did when you did the paper clip this time dont do anything machine should come up ready to copy if the code persits then a new fuser is required.

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3 Answers

Malfuntion Call a technician Code C0500


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