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I have downloaded the drivers I have a 970cxi-nothing and two 940 nothing and a 960c. I have downloaded the drivers but not able to get them to print. The items go to the print que. What am I doing wrong? Daniel fixitman_one@yahoo.com

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Hi,

Just check the printers are selected as an output -

START -
PRINTERS & FAXES -

Check your printer is displayed with a tick next to it.

If not - run the "Add Printer" program on the left- and select the right one.

Hope this helps you.

Posted on Jun 13, 2008

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  1. FIRST TRY TO CANCEL ALL THE PENDING DOCUMENTS WHICH YOU HAVE GIVEN BEFORE THEN TRY TO PRINT IF THIS DOES NOT WORK THEN TRY OTHER OPTION GIVEN BELOW.
  2. CHANGE THE USB WIRE (THE CONNECTION BETWEEN PRINTER AND YOUR PC )IF IT IS TOO OLD.
  3. THERE MAY BE THE PROBLEM WITH USB DRIVERS IN UR PC .
  4. TO RECTIFY --- RIGHT CLICK THE MY COMPUTER ICON
  5. CLICK PROPERTIES AND THEN CLICK HARDWARE N GO TO DEVICE MANAGER
  6. UNINSTALL ALL USB PORTS AND THEN SCAN FOR HARD WARE CHANGES
  7. UR PC WILL DETECT UR PRINTER N ASK FOR PRINTER DRIVERS
  8. RELOAD DRIVERS N UR PC WILL COMMNICATE WITH UR PRINTER.
  9. FOR FURTHER ASSISTANCE FEEL FREE TO ASK AND WISH U SUCCESS -BYE.
rate this solution as fixya if this helps u to encourage us to solve more and more problems like yours.

Posted on Jun 12, 2008

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1 Answer

Is there an alternative driver which will allow this printer to run on windows 7 please?


You should get driver from various sites.
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Hi there, I have had to completely refresh my computer due to a virus and now my deskjet 970CXi will not print. Seems strange - I have never seen this before, but it file "spools" Usually when...


Hi There

You do not mention what operating system you use. If it is Windows Vista or Windows 7, it could be a driver problem causing this (you probably worked wit XP before). The HP 970 Printer is the best part of 10 years old, and therefor drivers might be difficult to get hold of.

By the way, the HP 970 range was one of the truly better printers HP has ever made.

Here are the download links:
Windows XP
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-21823-1&cc=uk&dlc=en&lc=en&os=228&product=61818&sw_lang=

Windows Vista
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01655752&cc=uk&dlc=en&lc=en&os=2093&product=61818&sw_lang=

Windows 7 32-bit
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874792&cc=uk&dlc=en&lc=en&os=4062&product=61818&sw_lang=

All the best

Andre

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Suggest you uninstall the printer with the remove hadware feature, then reinstall the drivers, download them from the internet and reinstall the printer.

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I found the solution to this problem here:
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Scroll down to the bottom of the thread for detailed instructions.

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