Question about Whirlpool Gladiator Refrigerator
We have defrosted this unit several times because the drain hose in the rear of the unit keeps freezing and water cannot flow down the drain hose. I keep a thermometer in both the bottom freezer unit and the top refrigerator unit. Both temps are accurate for the appropriate unit. The last defrosting lasted only 3 months and the drain hose is now frozen again so ice is depositing all over the freezer contents. I must keep a plastic container on the top shelf of the freezer (bottom unit) and empty the ice deposited daily. Please tell us what the problem is as this unit is only 3 years old. We have always purchased Whirlpool products and have been well satisfied. Unfortunately, I cannot say the same for this unit.
Remove the back liner and wall (more details on this below if you need them) to expose the iced up drain line (only 1) on the right side center inside the aluminum drain pan (Directly behind the bottom right side vent that goes into the freezer compartment). Thaw it out so that it will allow water to drain off (slow way -turn off unit for hours, not quite so slow - spoon in hot water - use towels to keep as much of the water from running into the lower freezer)
When the drain is clear and water is draining freely, take light qauge copper wire (t-stat or low volt) and feed it down the drain approx 3 - 4 feet and then wrap the end of it tightly around the heavy defrost bar located just above the the drain hole (this bar resembles an oven element or dishwasher heater element and circles the entire freezer coil). Put several tight wraps on it. This will transfer some of the heat from the defrost cycle down into the drain line and hopefully solve your problem.
If the coils are totally iced up you may have a defrost cycle problem and if so this solution won't work)
reinstall all liners and wiring and you're done
removing the back wall (if you are unsure) take of plate located at upper left side of the back wall (2 short screws) to expose the wire harness- separate the main connectors) remove the 6 fasteners attaching the back metal liner wall (4 long & 2 short - the short ones go to outside lower holes) . and remove the bottom plastic liner tray (just lifts out) and the short plastic base wall at the back bottom of the compartment ( it may be iced in and hard to remove- be careful) remove the stryofoam insulating liner. Again it may be iced in and frozen to the unit so be careful and if necessary use warm water to thaw it out. This will expose the inner liner wall and the lower drain pan and line. If you see that the bottom of the coils are iced up you may want to remove the inner liner and defrost the coils but this it not usually the case and you can leave it in place. Again, if the coils are totally iced up you may have a defrost cycle problem and if so this solution won't work)
Posted on Apr 22, 2010
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Posted on Jan 02, 2017
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