Hi,
STEP1: Print "Network Configuration Page"
- Make sure paper is loaded.
- Push the Setup
Button on the all-In-one.
- Use the Down Arrow
key to highlight the Network
menu.Push Ok
- Push Ok
again to select View Network Settings
.
- Push Ok
again to select Print Network Configuration page
.
- A network configuration page will print.
STEP 2: Check the Printer Connectivity
- From the printed Network configuration page, note down the printer IP address, (example : 192.168.1.6).
- Click start, and then click "RUN".
- In the RUN box, type "CMD" press OK.
- In the command screen, type "Ping IP address" (Example: Ping 192.168.1.6). Hit Enter.
- You must get output similar to below.
Pinging 192.168.1.6 with 32 bytes of data:
Reply from 192.168.1.6: bytes=32 time=1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64
Reply from 192.168.1.6: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.1.6:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
STEP 3: Configure Port.
- Click on start >> Control Panel >> Printers and Faxes.
- Right click on printer icon, select "Properties".
- Click the PORTS tab on the top.
- Select your product under the Printer
column, and then click Configure Port
. The Configure Standard TCP/IP Port Monitor
dialog box opens.
- Look in the Printer Name or IP Address
box. This value should match either the MAC
or IP Address
on your network configuration page. If the values match delete the printer and install it again.
- If the values does not match,Click inside the Printer Name or IP Address
box, and then type the appropriate value (IP address / MAC address) as listed in network config page.
- Click OK
, and then try printing again.
Regards
Riztech
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