Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Spill proof shelves

Large gap at back of shelves allows everything in the back to fall down

is there a part or filler for the space

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  • falling food Jun 13, 2008

    Kenmore coldspot 106.56922600



    Containers fall off the back of the shelf-there is a 2 inch gap



    at the back of each shelf. Yogurt, puddings and any small containers fall behind the shelves when items are pushed to the back.

  • falling food Jun 16, 2008

    the shelves do not slide. they are fixed

  • robert samples May 11, 2010

    if you will post your complete model number for me ill look and see

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  • Master
  • 1,314 Answers

Well i cant find any service bullitens on the issue most of the time spill proof shelves slide out and in for cleaning have you tried to push them to the back

Posted on Jun 13, 2008

  • robert samples Jun 16, 2008

    well aint you a **** to rate me like that when im trying to help you you know how long it took to look through all the service bullitens from 1995 to 2008 to try to find a soultion for you hey guys dont answer this one tech 17 all you had to say is yes i tried and they dont push back and i would have done futher research well let me tell you this dont put your small stuff at the back lol

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This is a very common problem on many older side by side and top mount refrigerators. Basically what happens is this, your fridge goes into defrost every so many hours and a heater comes on melting all the ice off its evaporater(cold coils). Once the ice melts off the coils the unit can then start cooling again with a freshly cleaned coil till it goes into defrost again some hours later. Now the water left from the melted ice during this defrost process has to go somewhere, it cant just build up in the freezers back wall. What manufacturers do is make a hole under the heater with a hose that will run through to the bottom of your refrigerator and empty into its drain pan underneath. Sometimes something can break loose in the back of the refrigerator and fall into this drain hole but more often it becomes clogged with mildew, mold, or some form of bacteria. Once the line is blocked the water cannot drain to the pan any longer and will fill over spilling into the freezer and may eventually build to where it is coming out the door seal itself. If the bottom of your freezer keeps getting a layer of ice in it, the best place to start is looking at the drain hole.
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Step six with the panel removed you may be able to see the problem drain hole but most times it is covered with ice and not yet visible. You will be able to find it easily because it is dead center of the coils and straight down. There are some variations but almost all are set pretty centered under the coils. Take your baster and load it with water and start blasting downwards where the drain hole is. Keep reloading and shooting till the drain hole is visible. Do not stop there though, now aim your baster directly down into the drain hole and keep shooting till you have cleared the line and all the water begins running down through the hole.
Step seven once cleared take some bleach and mix it with some of the water and inject it into the drain hole. This will kill any bacteria or mold that is in the line or down in the bottom pan.
Step eight just clean up all the ice chunks left and dry up any water left in the freezer bottom. Put the panel back in place and tighten the screws. Put all the shelves and food back into the unit and turn it back on. Job well done.

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