-   DEAR VENDER
Could you provide the GP5385-173042 owners manual for us? We have four GP5385-173042, they can show the red light but sound abnormal and show nothing on the excel file. Do we miss some operation or other? Thank for your kindly answer.-   shtseng
If your cables are connected between your keyboard and PC, be sure to set up the correct Keyboard Wedge Parameters, beginning on Page 34, to allow connectivity.
I'd start by scannig barcodes "CE" and "ZA" to reset to default wedge values. If that doesn't work, I'd procede to sc an "CF" for PC=AT,PS/2.
Pages 36 & 37 address the Caps Lock issue, where the scanned value is in the wrong upper or lower case.
Have a nice day,
Label_Guy
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