i have a 2wire 1701hg router with a wireless laptop and aol isp. all was well until last night when the broadband link light went from green to orange and now red. Cannot get a connection. i am wired now so isp is ok. any suggestions? Have treid where i bought it but they are as much use as a fart in a wet suit. excuse my french.
Any help would be met with much love (in the biblical sense of course)
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First thing to do here is to reset the unit by pressing the reset button for 30 seconds while power is ON , after that if still the same better to contact your ISP or the manufacturer of the device and have it replace..
I'd hate to say this but the 1701 was abandoned and buried a long time ago :( 2Wire was no longer supporting it when Arris bought them out and Arris will just tell you time for a new one. Even electronics with non-moving parts eventually wear out. If you're renting the 1701 time to buy a replacement and save those monthly fees (typical payoff is 10 months or so). Your ISP will have a list of compatible modems, although you might have to deal directly with their customer service to put a new gateway on your line.
1. pull up browser(ie internet explorer) 2. type 192.168.1.254/setup or http://homeportal/setup in the address field. (click on i forgot my password if you forget it. then if you can't figure out the pw with the hint provided then go click on " i still forgot my password". you can then reset the system password) 3. setup your 2wire 1701 page, double check if key codes are there. it should be 522P-22P4-6262-22AT-F2NV 4. In time zone page, just choose the one then click next. 5. setup connection info page, just make sure the username is your primary email address with your ISP and also the correct password. fill out the username and password and confirm password fields ONLY then click next. And you're DONE!
you just have to wait till it successfully establish a connection.
if you're still having problem after doing that maybe twice or more then i suggest giving your ISP a call. they can also send you the 2wire cd if your ISP supports 2wire modem. AT&T does. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
hi! first of all, let's try to make the broadband link light turn green. open any browser, go the modem's UI by typing gateway.2wire.net or homeportal/setup on the address bar, follow the onscreen instructions on running the system setup wizard. it should make the broadband link green now. for wireless connection, click on the airport icon, and select on the SSID or network name in the drop down menu. if ssid is not on the drop down menu, click on other. type the SSID in the network name field and wireless security is none. (SSID is the last 3 nos. of the SN)
hi! have you used this other identical 2wire modem before? if this other 2wire modem (is it the same 1701hg?) well you may need to configure the settings first. also 1000 series modems usually have 3 lights on it; power, broadband link, and local network. if these 3 lights are on, you may need to access the modem's user interface. assuming that all lights are green, on your computer directly attached to the 2wire, open up any browser, type in gateway.2wire.net. it will give you the network at a glance page. click on run system setup wizard, type in the system password. on the ppp authentication page, please check if it has your username & password (this is the one that you set up on your internet acct w/ your ISP), the next screen will establish a connection. (please tell me if you've got any error messages...)
My parents use satellite as their primary internet connection. We have had a heck of a time getting a router to work in their configuration because of the lag involved in the satellite communication. In a nutshell, but the time the data gets requested and sent back to your computer through the satellite your computer got tired of waiting and "times out" or give up on that data. You can try to purchase a wireless router and connect it up to the satellite modem and see how it works, but I wouldn't hold my breath (the best we've been able to do is get it work 1/2 of the time).
By the way because of the lag of satellite communication, online gaming with your PS3 would difficult, but not impossible. My younger brothers use my parent's connection for their Wii & Xbox.
I just with the ISPs would get on the ball and roll fiber to everyone's house. I have to say I love my fiber connection!
Connect your wireless modem router
Sign on to AOL.
Download the AOL Easy Installer for Thomson 576 Wireless Modem Router.
When prompted to save the file to a location select an appropriate place (desktop is a good example).
Once the AOL Easy Installer is downloaded, double click the file: ST_V1.exe
This will launch the modem router installer and show the "Welcome" screen.
Click the Start Installation button to continue. If you wish to cancel, click the Cancel Installation button.
Read the next page carefully. The text advises to close any running programs, ensure to close your AOL software also. Click Next to continue.
Connect a DSL filter to each telephone socket that is in use for telephones, dial-up modems and fax machines, etc.
If you require additional DSL filters, order online at AOL Keyword Broadband Extras.
Ensure to use AOL 8.0 or above.
The AOL account to be used for the modem router set up must be a General (18+) account.
This installer is not supported with a modem router containing beta firmware.