Question about SanDisk Sansa e260 MP3 Player

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Songs on computer, but not on Sansa

I've seen this question asked a number of times, but no one's given a good answer -- I was hoping you could. I upload songs onto the player, and they're there when I connect it to the computer and open the removable drive folder, but when I disconnect the device, they don't show up on the player itself. They're mp3 format, just like everything else on it, but they're just not showing up, even when I remove the songs, disconnect the Sansa, reconnect it, and put them back on. That method used to work, but it doesn't anymore.

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  • Riplox Jun 13, 2008

    I don't use any special programs to put the songs onto the player for the fact that it makes things more complicated and makes way for more error. I drag-and-drop, and I've tried both USB settings. MSC mode is the only one my computer recognizes and is the only one I've used, but I've tried switching them after uploading the music, and the songs still don't appear -- except on the computer, of course.
    I sure hope the database isn't corrupt -- I had this one refurbished, and it wouldn't make my day to know that it's broken again. Though, if that's the case, so be it.
    I try not to use WMP whenever possible -- I've always used Winamp, and I set it to work with the Sansa. I've never had any problem with those two before, even using Winamp to play the device.
    Is there such a thing as uploading too much at once? The albums I've put on are large in number (2 albums of 29 each) but the songs are very short, some under a minute long. Could this still be an overload, and should I try uploading them little at a time?
    Thank you so much for helping, I really appreciate it!


  • Riplox Jun 13, 2008

    Man, now I feel like an idiot ><
    Alright, I've tried uploading less than 10, even going back and trying just one song, and it's still not showing up.
    I've even gone back, forgotten about the songs I'm trying to upload, and went to reorganize other songs (fixing the album names, track number, etcetera), and that's not even changing. Just like my other problem, it's changed and organized on the computer, but on the Sansa, the album and track number are like they were before I reorganized them.
    In the past, I was able to fix these solutions by simply deleting the song and re-uploading it -- maybe a few times -- and it would be fine. Now I could do that all night and it won't do a lick of good. Am I fried?


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Very interesting. What program do you use to transfer files to your Sansa? Windows Media Player? Windows Explorer (drag and drop)?
If they are Mp3 format, then the format is correct - we can rule that out.
Unplug, retry failed, so we can rule out read errors.

You could try switching the player manually from mtp to msd mode, or vice versa - see your manual for details. One mode displays music files - the other mode hides them (which is why I don't like dual-mode players).

The database could have become corrupt - this can occur for a variety of reasons, but one reason is that this player was loaded on a machine running Windows Media Player 11. Have you updated the firmware for this device?

Posted on Jun 13, 2008

  • Corey Knoettgen
    Corey Knoettgen Jun 13, 2008

    Yes, absolutely, transferring more than 10 songs at once is a bad idea. Even though the transferring program and computer can handle it, it places a great strain on the Mp3 player.

    It's funny, the Sansa forums basically direct customers having the Winamp issue to the Winamp forums, but there are no solutions other than what we have discussed there either. If we can figure this out, we could help a LOT of people.


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When you say having difficulty in adding the songs in CLIP, though you have enough space. I'd kindly request you to check for the number of songs that you have added.

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Hook up your mp3 player to your computer
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If you want to delete some or all of the files do the following:
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Step One
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Step Two
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Step Three
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