Question about Toshiba Satellite A135-S4666 Notebook

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Problem with cd/dvdw driver

It says code 39 is missing..we tried to delete filters too.can you please tell me can we solve this problem?its not showing the driver icon when we open my computer...but when we go to device manager its showing exclamation mark on cd/dvdw..

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An exclamation mark next to the cd/dvdw in device manage means that there is a problem with the device's drivers. Either they are not the correct driver, or it has become corrupt. Try reinstalling the driver from the Toshiba website.

Posted on Jun 12, 2008

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CD/DVDW ROM drive won't start


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps you

or


or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
hope this helps

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2 Answers

My ts-h652d driver wont read any dsks and my computer cant recognise the drive. when i go into computer managment the cd/dvdw drive has a yellow exclamation mark beside it, i tried uninstall and it trys to...


you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver roll back driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options update driver roll back driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs Click Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Jun 10, 2011 | Computers & Internet

2 Answers

Got an error code 39 on my laptop what does it mean


error code 39 is:
Windows cannot load the driver
The driver might be corrupt or missing

suggests re-installing correct drivers

Sep 12, 2010 | Toshiba Computers & Internet

2 Answers

I instal windows 7 and i miss dvd driver , code error 39


In most cases that is an issue with the registry pertaining to some registry keys. Details are here. Should hopefully solve it.

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Tsstcorp cd dvdw ts-l633a scsi cdrom device can't read the driver or it is corrupt. I am getting error code 39


Using Device Manager, look to see it laptop is sensing the presence of the cd-rom. (if it is not on the list, try removing / rebooting / and then reinstalling cd-rom) If it shows on the list, click to open it's properties and then delete the drivers for cd-rom (this will cause the laptop to reload the drivers on the next reboot) if it still doesn't work, go to micosoft updates and try to update the drivers there. If it still malfunctions, then the cd-rom may be faulty. Try replacing it with another cd-rom and see what you get.

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1 Answer

I have a Toshiba CD/DVDW SDR5372V. I had it for


get the driver formsaamsung web site. reinstall the driver. if that does not help it seems tht ur cd drive is junk. get a new drive

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1 Answer

Code 39


You're machine is an Acer Aspire, right? I used to see this problem alot with those, where I knew the Optical drive worked, but the computer wouldn't recognize it, or wouldn't recognize the drivers. It was a problem with the Registry entry for the device's upper and lower buffers. Deleting that entry usually fixed the problem, but I don't recommend people unfamilar with system registries to do this. Take it to a tech and tell him what's going on. As I've only seen this with acers, if you're not using an Acer Aspire, I can only suggest having a tech look at it, or buying a new optical drive.

Apr 29, 2009 | Computers & Internet

6 Answers

Code 39 for dvd drive


You can solve this problem by going to start, then run, type regedit. open hkey_local_machine, then system, then control, then class, then 4D36E965-E325-11CE-BFC1-08002BE10318, once in this go over to the right hand side and delete upper filters and then lower filters. restart your computer and your dvd/cd-rom drive will work properly, if you look in device manager there will no longer be a question mark and it will tell you all is working correctly.

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