Question about Toshiba Satellite A135-S4666 Notebook

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Problem with cd/dvdw driver

It says code 39 is missing..we tried to delete filters too.can you please tell me can we solve this problem?its not showing the driver icon when we open my computer...but when we go to device manager its showing exclamation mark on cd/dvdw..

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An exclamation mark next to the cd/dvdw in device manage means that there is a problem with the device's drivers. Either they are not the correct driver, or it has become corrupt. Try reinstalling the driver from the Toshiba website.

Posted on Jun 12, 2008

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2 Answers

Got an error code 39 on my laptop what does it mean


error code 39 is:
Windows cannot load the driver
The driver might be corrupt or missing

suggests re-installing correct drivers

Sep 12, 2010 | Toshiba PC Laptops

2 Answers

Error Code 39 for NG3046P HKW136D SCSI CdRom Device. "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"


goto my computer and right click, enter properties and find deice manager click on the (+) sign on dvd/cd rom drives, right click on update driver, use the internet once option and see if it finds an updated driver, if this dosent work reply to this post, good luck.

Aug 12, 2010 | Dell Inspiron 1525 Laptop

3 Answers

My DVD rom drive is not working I cannot "see" it on the system I have this error message "windowns cannot load the device driver for this hardware. the driver can be corrupted or m missing error code 29...


Check in device manager. To do this. 1st right click my computer, 2nd Click properties, 3rd click hardware, 4th click Device manager, 5th check that the computer is seeing the DVD/CD-ROM drives by double clicking the DVD/CD-ROM drives words or click the + symbol next to DVD/CD-ROM drives, the drop down menu will list your device if it’s there. If a device is listed double click the device. If it says it’s working properly click driver in the top bar and uninstall, then re-boot, the system will re-load the driver on re-booting. If the driver was corrupt it will re-install it correctly.
If the system cannot find the driver on re-booting it's missing from the systems file, go to the Support Fujitsu site and download and install the driver. Its free all you have to do is put the laptop details in the appropriate boxes and all the drivers for that laptop will be listed.
From your description of the error message it’s no doubt a corrupt or missing driver.
Hope this helps.

Feb 24, 2010 | Compaq Presario V4000 Notebook

1 Answer

Tsstcorp cd dvdw ts-l633a scsi cdrom device can't read the driver or it is corrupt. I am getting error code 39


Using Device Manager, look to see it laptop is sensing the presence of the cd-rom. (if it is not on the list, try removing / rebooting / and then reinstalling cd-rom) If it shows on the list, click to open it's properties and then delete the drivers for cd-rom (this will cause the laptop to reload the drivers on the next reboot) if it still doesn't work, go to micosoft updates and try to update the drivers there. If it still malfunctions, then the cd-rom may be faulty. Try replacing it with another cd-rom and see what you get.

Oct 10, 2009 | Acer Aspire 5500 5570-2609 Laptop

2 Answers

DVD/RW IS NOT WORKING CODE 39


I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.

To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot
your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

If you found this helpful , please rate my solution below :D

Kind Regards
1234s282

Jul 03, 2009 | Acer PC Laptops

2 Answers

Code39!!


To solve this Code 39 error, follow these instructions:

NOTE:
After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the registry editor

7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Nov 18, 2008 | HP Pavilion dv6000z Notebook

2 Answers

GMA 4082n device driver not working properly code 39


Go back to the device in device manager, right click on it and select properties, then under the driver tab click on "Roll back driver" button and see if that does the trick.

May 07, 2008 | Toshiba Satellite P100 Notebook

9 Answers

GMA 4082n device driver not working properly code 39


Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Dec 02, 2007 | Toshiba Satellite A135 Notebook

3 Answers

Pioneer dvd-rw dvr-k17a


Hi, the error code that you have on the CD/DVD drive is a known issue from Microsoft. The error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba laptop; you can click on this link http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.

In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.

This will surely fix the error code that you have on the CD/DVD drive.

Thanks

Nov 13, 2007 | Toshiba Satellite A100-S8111TD Notebook

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