Question about Lexmark Printers & Copiers

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I have put a new photo cartridge in, the normal colour cart is empty, the printer is using the empty cartridge instead of the photo quality one and as a result, my photos are coming out ruined. i am using lexmark imaging studio which doesn't seem to offer a choice of cartridge to use. what do i do? thanks

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Printers often use a mix of the two cartridges to print various types of pictures. You may just need to put in a full "normal color cartridge" to satisfy the printers requirements.

Posted on Jun 12, 2008

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Hi Wendy,
According to the user guide for your printer, the only 2 cartridges that you can use is CL51 and CL52. From my references, the PG-40 cart doesn't go to your printer. If you are having trouble with your printer printing black, then you would have to replace the CL-51 Cart. I would make sure that the heads are clean before running out for a new cartridge. You should be able to do a "Printhead Clean" from the settings.
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I work at a refilling facility and this is a common problem with toner Cartridges.
Your waste hopper is full on your blue cart.
If you are capable in taking the cartridge apart, then you can empty the hopper.
I am not familiar with your machine off the top of my head, but you may have a waste box in the printer, but I doubt it as its only on one side of the page.

Take the cart to either a refilling facility or send it to samsung if you feel you did not get the full use of the cartridge, remembering that if this one came with the printer it was a starter cart and will only have 1/3rd of the full amount.

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I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
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If you are using a refilled (the absolute worst possible choice) or third party cartridges (2nd. Worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
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1 Answer

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1 Answer

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Many printers especially Photo ones also use colour even when printing Black.

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