Question about Microsoft Xbox Console

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Original XBOX CD tray ejects multiple times before staying put

When inserting a CD or DVD, the tray does not stay in, but instead keeps popping out multiple times. I have to keep pushing it back in until it finally stays put and loads. Very annoying. Anyone seen this issue & have a solution?

Thanks in advance.

Posted by on

2 Answers

Try this:

http://secure.llamma.com/catalog/product_info.php?cPath=64_26&products_id=51

mines doin the same thing
i'm about to order this once i get $15 from my parents ;)

the only thing is you will have to open the xbox(which voids warranty but I doubt u have a warranty lasting this long)and then have to carefully take a whole bunch of stuff out, hard drive,dvd-drive,motherboard,then finally the front plate to replace the eject and power buttons which might be your problem if it opens by itself sometimes too like mine does

good luck :)

Posted on Aug 01, 2008

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  • 11 Answers

I had The Same Problem Theres Nothing You Can Do. Call Microsoft And Ask For A New One.

Posted on Jun 30, 2008

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1 Answer

Disc draw will not open


Manually eject the disc tray
  1. Disconnect the power cord and any other cables connected to the console.

    psu_disconnect.jpg

  2. Uncoil a paper clip.

    paperclip.jpg

  3. Position the console horizontally, as you would position a DVD player.
  4. Find the yellow sticker behind the vents on the left side of the console.
  5. Insert the straight end of the paper clip into the eject hole which is located just above the yellow sticker (as shown in the picture below).

    odd-paperclip.jpg

  6. The disc tray should pop out slightly. Pull the tray out the rest of the way with your fingers.


Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc tray to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open

uparrow.gifBack to the top Original Xbox 360 console: How to manually eject the disc trayFirst you need to remove your console's faceplate. Here's how:
  1. Unplug the power and A/V cables from the back of your console.

    pscabledisconnect.jpg

  2. Position your console horizontally, as you would position a DVD player.
  3. While holding your console firmly, push the faceplate away from the console with your thumbs.

    Note You will need to use some force to remove the faceplate.

    pullfrontplatebtm.jpg

    pullfrontplateside.jpg


Manually eject the disc tray
  1. Uncoil a paper clip.

    paperclip.jpg

  2. If your console has holes below the right side of the disc drive, insert the straight end of the paper clip into the hole as shown in the picture below.

    If your console does not have the holes pictured below, skip to step 5.

    manualeject01.jpg

  3. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    ejectgearsinsetright.jpg

  4. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9. If the disc tray does not open, try the next step.
  5. Find the two holes below the left side of the disc drive, and insert the paper clip into the first hole on the left.

    ejectmecholeleft.jpg

  6. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    Note Make sure you are pushing the gear mechanism and not the metal plate.

    ejectgearsinsetleft.jpg

  7. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9.
  8. If the disc drive is still stuck closed, insert the paper clip into the adjacent hole (to the right) and push again. If you're successful, the disc tray will pop out slightly.
  9. Now plug the power cord into the back of the console. Press the eject button to open and close disc drive. If the disc drive works properly, reattach the console faceplate.

Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc drive to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open
uparrow.gifBack to the top Xbox SupportPlease visit the following website for information about how to contact Xbox Support: support.xbox.com/pages/contact-us.aspx

Apr 09, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 tray wont stay close how do i fix it


Do you mean the CD tray won't stay closed? If so check the simple things first. The button that you push to open and close the tray is actually a lever that pushes a much smaller button below it. Make sure that your eject button is not stuck down for some reason. Check your cd tray and the bay to make sure nothing got inside that is preventing the cd tray from closing all the way. I believe if something gets in the way the tray will automatically re-open. You can also take some compressed air and blow out the cd tray to remove any debris that may be blocking the tray from closing.
If none of the above simple steps work I believe it boils down to 2 things. 1. An object inside the case or tray that is preventing it from closing all the way or... 2. The eject button is stuck down.
If your comfortable with it you can take apart your xbox case and remove your CD/DVD player and ensure the button works properly. You can do a search on this site or youtube for instructions on how to take the case apart if needed. Once the case is apart the CD/DVD player is easily removed. You will then notice that the switch you press on the outside of the Xbox to open and close the CD/DVD tray is actually a lever that presses a much smaller switch directly on the front of the CD/DVD unit. You can then test your eject switch directly by pressing the button directly with a ball point pen or a pin. If the bay does not open and close properly at this point it may be necessary to replace the CD/DVD player and I do not know if it can be replaced or not. Hope this helps.

Nov 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Original Xbox disc tray not opening properly


Hello,

I found this posted on cheapassgamer.com

"
Greetings, Ladies and Gentlemen.
Since I was able to solve my Xbox's tray problem completely (for now) due to this site, I felt it necessary to contribute to the forum, in order to (hopefully) help the next person with the same problem.

First, let me note that my Xbox has a Samsung drive. This method may only work if you have a Samsung or Hitachi drive, as they have the lever action emergency release.


Issue:
A) Xbox DVD tray will not eject when eject button is pressed, instead making a clunk / thump noise, as if being blocked from ejecting due to media inserted incorrectly – irregardless if media is present in the tray.
B) Tray will sometimes eject if button is pressed multiple times.
C) Tray will only eject if Xbox is thumped upon directly above the tray.


Solution:
A) First, go to http://www.xbox-mod.co.uk/index.php?...mergency-eject . Then, scrounge up a paper clip and proceed to manually eject your DVD tray.

B) Next, remove the Xbox logo front panel from the DVD tray. This is fairly easy to do, but you must be gentle, or you might break the tray or the front panel. The way to remove it is to take a pair of needle nose pliers and use them to gently pull the bottom clips away from the tray's underbelly before pushing the front panel up. You can also unclip one side, then the other if you are having difficulty.

C) Use the eject button to close the tray. Now open it again. If it still refuses to open (as did mine), use the paperclip and manually eject the tray.

D) Now, loop your finger through the open DVD laser slot in the tray, and gently pull the tray towards you – it will come out a wee bit more, and then stop. Do not force the tray to extend any farther than that.

E) WHILE THE DRIVE IS STILL OPEN, use your paperclip on the manual eject lever. It may take a moment to trigger it, as it is currently depressed, but if your Xbox and DVD Rom are like mine, it will actually draw the tray back in.

F) Poke the Eject button. It should pop open without any argument at this point. Try it a few times, just to be sure, if you'd like. Then, slide the front panel back onto the tray, and you should be good to go… until the next time the P.O.S. decides to slip a gear.

What's that? Slip a gear? Yep. As far as I can tell, that's exactly what is causing the trouble with the drives. Pushing them closed with your finger will force the motor to engage, yes? Well, eventually it seems the cheap DVD Rom's in the Xbox get fouled up, the motor kicks in a bit too late, closes the tray too far, and slips a gear. Then it will clunk / thump at you impotently until you fix it. What we have just done seems to reset the engagement point on the motor, and allows the eject button to work properly again. An easy solution to this problem is to always use the eject button to load and eject media, but you can't always ensure your guests are going to adhere to that policy (Or that the Xbox won't pull it shut too hard just to spite you, the foul tempered little…).

For Thompson and Phillips Drives, that use a gear to manually eject the tray, I would assume that pulling the tray forward, then advancing the gear manually until it refuses to do so, and then pushing the eject button might work. If anyone tries this and succeeds, reply to this message and let us know.

Thanks again for leading me to my solution (even if it may only be temporary), and I hope my suggestions have led you to yours."



Hope this helped please rate.

-Ryan

Feb 19, 2009 | Microsoft Xbox Console

1 Answer

Dvd recorder tray won;t stay in,,, even without the cd or dvd


is this the 360 cause i have never heard of a loose tray, try to take it back to where you bought it.

Jan 10, 2009 | Microsoft Xbox 360 Console

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Disc Tray wont stay shut


A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

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lol girl and boys easy the way i fix may xbox.
trun on my xbox then at the xboxdashboard go to the far reght and then go dowb to the very bottom of the page then rest ur xbox again done.
tys for time

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MY 360 DOOR OPENS AFTER CLOSING IT,EJECTS GAME AND CAN'T STAY CLOSED MORE THAN 1/2 SECOND

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The number one quick fix for the DVD drive is to re-align the tray. This is common with CD players, CD changers as well. Many times just from normal use a gear will skip or something will jump track, unless all the pieces are in the right place at the time it powers up it will not work. So by removing the tray, aligning the internal parts to their starting position and re-inserting the tray you can often bring a drive back from the dead

http://www.llamma.com/xbox/Repairs/thompson_dvd_tray.htm

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You can try manually ejecting it by using a paper clip and poking it in the small hole underneath the tray.  Keep pressing it and see if you can pull it out.  After that try the eject button again.

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3 Answers

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tap on right above the drive if a tap doesn't work just hit a little harder mine does it every now and then it will pop open

Aug 25, 2007 | Microsoft Xbox 360 Console

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