Question about NorStar M7324 Telephone

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Changing names I cannot get into the administrator programming feature. i have tried everything in the book... I need to change the names on extensions. help!

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Http://www.phonserv.com/meridian_norstar_programming.htm

try this website. You need to first release all the calls, then do Feture **ADMIN or **23626 ... that should get you into the system, I'm just having trouble because my office phone won't let me enter the password once i'm in. The password should be ADMIN or 23646 as well.

If you have a different phone, try Feature **CONFIG or **266344 and play around with it from there.



if all else fails, here's another website with more information and codes.
http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm

I hope this helps, let me know!!

Posted on Jun 17, 2008

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2 Answers

Change the inter callers name


To chane the name on the sets you'll need to enter telephone programming.
Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. john = 5 -> 666 -> 44 -> 66
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

Jul 16, 2010 | NorStar M7324 Telephone

1 Answer

T7316E Corded Phone (nt8b27jaab): I cannot log into system administration to change ...


Try this:
Press "Feature 985" which will display the voicemail extension #. Dial 9, and you will be prompted for a password. Press "RESETSMPSWD". Then log in with the 1020000.
Good Luck!

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2 Answers

How to move my ext# to a new phone location Nortel t7316E


The system has a built-in feature called "Set Relocation", which will allow you to move your phone to another active telephone jack in your office and the extension number, voicemail box, and all features will stay with your phone.

Have your system administrator turn on Set Relocation, or check your Norstar administration manual for programming details. Or, you can call your telecom service company and have them send a technician.

May 14, 2010 | Nortel Norstar 16-Line PBX Speakerphone

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I have a problem with voice mail with a meridian hooked to NT5806DA-93. The system on voice mail every second pulse off so that only half of each message is played at a half second interval


Voicemail Features Norstar Common To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting
Norstar Voicemail Administrative Programming Programming must be done from any M7310, T7316, or M7324 model phone set.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK
To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

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1 Answer

Station (extension) names


From extension 10 or 11

Feature 00
Left intercom
Left intercom
Right intercom
enter the extension you want to modify
press the left intercom
Enter the name.
When finished, press feature 00 to exit programming.



Nov 11, 2008 | Lucent PARTNER18 Corded Phone

7 Answers

Reset Norstar M7310 System Administration password


This works, i just did it today!!

Press Feature 985
Press the 9 Key
Enter RESETSMPSWD (73738767793) using the dialpad
Press YES
Once you have RESET the password, it reverts to the default.
See Below
If your system uses 2 digit extensions use 120000
If your system uses 3 digit extensions use 1020000
If your system uses 4 digit extensions use 10020000

May 05, 2008 | NorStar M7310 Corded Phone

2 Answers

Merlin Legend (Lucent) phone--changing vm list of extension


I do not fully understand you message but it sounds like you want to get into administrator programming of your voice mail.

I don't deal with voice mail programming. My only suggestion is to try and determine exactly which voice mail model you have and find the "administrator" or "programming" manual for the voice mail.

All manuals are available free at www.avaya.com

Apr 25, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Initialising Mailbox


To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password

a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"

3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK

To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"

To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.

To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

To Change the "Recorded" Name for the Company Directory:
1. Have the Voicemail User log into their mailbox, after putting in their password, press the button under "Admin" (or press the number 8 key., and then press the number 1 key.
2. You will hear the old recorded name and then the system will "beep", prompting you to record a new name (name only here, not greeting..
3. Press "Ok" in the window when you are done recording and then "Ok" again to accept the recording

Apr 23, 2008 | NorStar M7310 Corded Phone

2 Answers

HOw to change time and date and names


Setting date and time is an administrator function-you cannot do this from your desk phone. The administrator needs to go into voice mail service-enter mailbox # and passwords-to the #2-schedule-choose1 update system date and time.

Aslo to change the name labels for an extension is an administrator function. From mail console-choose- Menu-Sys program- Exit -More- Labeling- Directory-Extension-Enter extension #-Use letters on screen and letters on switchboard phone –letters in red on labels to enter name. Somewhere you should have a "letter key" in the Voice Mail manual, IF your administrator doesn't have them written on the console phone. Each letter is assigned a 2 digit number to spell out their last name or dept, whichever label you want.
Letter key:
A=21 B=22 C=23 D=31 E=32 F=33 G=41 H=42 I=43 J=51 K=52 L=53 M=61 N=62 O=63 P=71 Q=74 R=72 S=73 T=81 U=82 V=83 W=91 X=92 Y=93
GOOD LUCK!

Feb 12, 2008 | Lucent Merlin Legend MLX-20L Phone

4 Answers

Nortel T7316E


Are you asking how to add mailboxes? You might have to call a pro for the passwords.

Jan 15, 2008 | NorStar T7316E Corded Phone

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