Question about HP Photosmart 2610 All-In-One InkJet Printer

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How do i get the scaner to work on my hp2610 - HP Photosmart 2610 All-In-One InkJet Printer

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Hi Good day!!!
The way it works for me (different HP all-in-ones, earlier photo smart) is I start Photo Smart, then (once it's loaded), I press the Scan button, and it scans (or brings up a scan menu on the little LCD on the scanner where I tell it to scan).

If this is what you're trying and it doesn't work, you might not have installed the software correctly. The scanner drivers are very picky about when you plug in the scanner to the computer during installation -- if you plug it in before the install program says to do it, the scanner won't work (though the printer will).

The thing to do in this case is (1) unplug the USB cable from the back of the computer, (2) go to control panel->add/remove programs, and remove the scanner drivers, (3) shut down and restart the computer (very important), and (4) put the HP CD into the computer and reinstall the scanner, only connecting the cable to the computer when the program tells you to do it.

Don't forget to vote thanks!!!

Posted on Nov 02, 2010

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