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Bad Startup display, death upon sleeping, app opening trouble and scroll-display problems

Hi there dageezer,

Im Marty (Martyman06), and I want to thank you for your much more constructive reply than HP tech support and anyone else thinking it has something to do with my software (after probably 9 driver updates, cleanups, virus scans, defrags, etc etc, I am very convinced it isn't).

Just so you know, the laptop in question is my HP Pavilion DV9205TX, it has an Nvidia Geforce Go 7600, I have 2 cards of 1Gb RAM in it - and I think thats about all the information needed in regards to this problem... however, if you want more tech specs I can dig em out of my laptop for you if you can spare any more effort to help me out (and I would be very very grateful).

Yeah, I actually tried swapping my RAM before- my laptop worked better on that 1 occasion for about an hour or so before crapping itself again. I think I may have just re-set the ram back into its original place, but moving it seems to have provided some result.

Also, on another occasion- I uninstalled the graphics driver for my video card- and PREVENTED it from reinstalling at startup. On one occasion, I think something going by the name of an 'Intel chipset' installed itself in place of the display adapter (I saw this difference in the Device Manager), and it stopped having artifacting and startup-display problems... except at the cost of compromising the resolution to 800x600, and well, the lack of nicer graphics.

Oh, and your advice on the F12 menu thing- I do that at startup before windows loads, right? I think I need an external monitor for that because of the grey-screen issue (because it grey-screens during the BIOS loadup).

I'm actually avoiding HP tech support because they hardly seem helpful- sure they make a very keen song and dance but little other than that, I already thought of every solution they suggested already.

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  • Martyman06 Jun 12, 2008

    I tried out that HP link you gave me. You sure are right- her english was a damn sight better than the last few guys I dealt with. (I tried a HP chat support from my region, they were hopeless).

    I've avoided moving the RAM around to not... void any warranties; when I last opened up the casing there- there was a shred of fax paper left inside sitting on top of the RAM... I have no idea why it's there, but it could be a way to see if HP customers have been opening their laptops and perhaps effectively voiding their warranties; I best put it back in :P haha.

    So far, you've come up with the most practical solutions, thanks heaps man; I don't know why the other guys bother- it's as if they were reading straight from the F1 help in Windows (trust me, every solution they came up with, I'd already seen it on HP Help and F1 Help); anyone can do that.

    Once again, thanks for answering the call for help, I was worried I'd never see the end of this, and have to get a bloody new laptop because my studies really are suffering from this. But I think I will invest in a new laptop anyway, any suggestions? I actually heard HP is a terrible brand :P, too bad I didn't hear that 10 months ago. Lets say I'm looking for the most reliable brand that provides decent performance for a decent price, what would you suggest?



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OK, if you are running the F2C version of the system BIOS and the latest video driver, then contacting HP is about your only solution. I've found that using chat is the best forum for tech issues:

The language barrier isn't nearly as bad.

you might try the Omega video drivers, see if they help (Can't hurt to try)

Be persistent, you should get your service.

Posted on Jun 12, 2008

  • IQUIT Jun 12, 2008

    My personal favorite:



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