Question about HP ScanJet 3500C Flatbed Scanner

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Hp scanjet 3500 c series

I reinstalled windows xp about 1 month ago. It never picks up the driver for the scanner during the install so I always have to do it using the install cd. For the past month I cannot get this thing to work. I press the scan button and I get the message " an error occurred communitating with the scanning device. Please ensure that the scanning device is connected properly and try again." I have done all this repeated times with no luck. I did get a photo to copy yesterday when I pushed the "copy" button but when I push the scan button I get that message. So I know the scanner is not broken. Any suggestions?

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  • 5 more comments 
  • Anonymous Jun 20, 2008

    I have exactly the same problem - the copy button works but the scan does not.

  • dscu Jun 20, 2008

    Have exactly the same problem, any ideas?

  • dperardi Jul 01, 2008

    I just installed the same scanner on a new Dell computer and get the exact message you described. Pulling my hair out trying to make the thing work. Need help.

  • falls2vey Aug 02, 2008

    I have connected and reconnected everything and still get the same message. I could not find my cd to reinstall. My control panel does not show that the scanner is installed. But the "programs' does.

  • Yegua Oct 08, 2008

    when i press the scan button I always get the message " an error occurred communitating with the scanning device. Please ensure that the scanning device is connected properly and try again." I have done all this repeated times with no luck. I did get a document to scan yesterday when I clicked the scan button I get that message. So I know the scanner is not broken. Any suggestions?

  • Anonymous Nov 16, 2008

    install

  • jasaustin May 11, 2010

    none

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Install

Posted on Nov 16, 2008

I read somewhere it was SP3 causing the problem and to uninstall it if you can. I tried and it didn't work so the computer broke down a few weks ago and the idiots installed the wrong OS. they put on xp home instead of xp pro and the scanner is working. just wondering if, when i put xp pro back on will it still work.

Posted on Oct 22, 2008

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2 Answers

Driver for 5470c scanner will not work with windows 7


Hi ,
Scanjet 5470c does'nt work under W 7 . No drivers available .
Here are a few hints :
1° hint :
Do not connect scanner .
Load XP driver ( yes , XP) , reboot , connect scanner and wait for confirmation of successfull operation .

Reboot .
Dowload and install FreeKapture ( yes , it's free ) from http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Open Freekapture , clic on Scan and select WIA-Hewlett-Packard . Scanjet 4470c works fine in this mode but if you choose HP PrecisionScan Pro , program will hang .
In any case , no slides or negatives scans possible but the rest works .
2° hint :
If you have the W XP install disc , you could install a virtual version of W XP on your HDD ( http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0 ) You could also partition your HDD ( http://www.partitionwizard.com/free-partition-manager.html ) and install W XP on the new one . Regards .

Jan 06, 2011 | HP Scanjet 5470c Flatbed Scanner

1 Answer

HP does nor offer a Windows 7 driver for HP4470


Make sure driver XP ( yes , XP ) is correctly installed . Then , go to http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html and install FreeKapture , it's free .
Load FreeKapture , clic on Scan and select WIA Hewlett-Packard . Scanner works fine in this mode . If you choose HP PrecisionScan Pro , program will hang .
In any case , no slides or negatives scans possible but the rest works .

If you have the W XP install disc , you could install a virtual version of W XP on your HDD ( http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0 ) You could also partition your HDD ( http://www.partitionwizard.com/free-partition-manager.html ) and install W XP on the new one . Otherwise , you will have to buy a new scanner , what you probably have already done since a long time ago . 

 

Regards

Dec 17, 2009 | HP Scanjet 4470c Flatbed Scanner

2 Answers

Free driver for HP ScanJet 6300C


ftp://ftp.hp.com/pub/softlib/software3/sj675/sj-22000-1/sj675en.exe

Download the file above > unplug your scanner > install the file above > reboot your computer (if needed) > login into your account > plug the scanner into your usb port > it should automatically detect your scanner > goto device manager > imaging device > right click HP Scan Jet .... > Click on Driver Tab > Click on Roll Back Driver > choose to run the driver on windows xp compatibility mode.

Or use the compatibility wizard to set scanjet pro to run on windows xp compatibility mode

Jun 21, 2009 | HP Scanjet 6300c Flatbed Scanner

1 Answer

How to download cd installer for HP Scanjet 3500?


hi
chek this site to download the software for your hp scanjet 3500 series
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=73489&lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=73487
u ve to choose ur operating system given on the site b4 dwnloadin
hope this will work for u
regards

Jun 07, 2009 | HP ScanJet 3500C Flatbed Scanner

1 Answer

My printer HP scanjet installation hardware is broken


If your operating system is Vista use the following link to download the driver
HP Basic Feature Driver

If your operating system is Windows XP use the following link to download the driver
CD - HP ScanJet 2300/3500/4500/5500 Series Photo and Imaging Software

I hope this will solve your issue.

Goodluck

If my solution proves useful please accept it.

Regards
Arjun

Mar 27, 2009 | HP ScanJet 3500C Flatbed Scanner

4 Answers

Scanjet 3770 installation


now how can i installation thqt driver

Jul 15, 2008 | HP Scanjet 3770 Flatbed Scanner

1 Answer

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Windows
» HP Scanjet Scanners Supported and not Supported in Microsoft(R) Windows XP s.gif » Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software s.gif » Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages s.gif » Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error s.gif » Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone s.gif » The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone s.gif » A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software s.gif » The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software s.gif s.gif
Macintosh
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed s.gif » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif s.gifs.gif

Jun 13, 2008 | HP 4570C Flatbed Scanner

1 Answer

Problem regarding installing HP scanjet 3770


I am using HP scanjet 3770 for the last 1 year. I was runing it on windows XP, but now i have installed Vista on my pc and itis not installing due to the drivers. Kindly help me in getting the software installed on windows vista. From which site i will get the drivers to download...

The specific ero: Parsing error in file C:\Program file\HP\Digital Imaging\bin\hpqscloc\1033.xml

Please Help (Ayúdame)

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