There is a film of dirt? under the scanner glass that I cannot get to. It shows up on pictures that I scan. What can I do?

Click Settings > Scan Settings > Button Settings at the bottom of the left pane.

Click the Scan Picture Button tab. Under "Scan to" select the program you would like to edit the image with after the scan is finished.

Repeat step 2 for the Scan Button, the Scan Document Button and Scan Film Button. Select the program you would like to use to open each type of scan, or select "Save to File" and the desired file type. Select your preferences under the Document or Picture menus based on the type of image or document you will scan most often using this button. Ensure that the "Show Preview" check box is checked for each button type. Click "OK."

Place your document or picture on the glass. If scanning film, place the 35 mm negative or slide in the special adapter provided by HP. Select the Scan Picture, Document or Film button depending on what you are scanning. Select the Make Copies button to copy the document or picture directly. Click "Scan" and then "OK" to see the scan preview.

Crop your image by clicking the small black boxes at the edges of the selection area. Drag your mouse until the portion of the image you wish to scan is selected. Select the image correction settings in the menu on the right to fix any problems with the picture or document. You may also change the image resolution and resize the image in these menus. When you're finished, click the "Accept" button. If you'd like to scan another image, select "Yes" in the next dialogue box. If not, select "No."

Hello friend,
You must open your scanner and gently wipe the glass screen down with a cloth.. this should remove all dirt and make a clear scan.

Hi,
Your machine ADF is dirty or dust in adf glass please clean it by soft cloth and scane again its clear and sharp.
thanks.

the scanner may have dust on the glass or inside it

There is a 99% chance that there is a human/animal hair on the reader inside under the glass.

You should take a look with a flash light, if positive then open it to clean the system out.

its a lot more accurate if you have the holders, you can run into problems. you can order the part from epson or
an epson service center like us.

thanks adi

you need to clean of reflection glasses of lens so if you are handy on it then take off fron scanning glass and take out glasses and clean the out with clean cloths.
and put them back.
note: if you are not aware of it please do not mess up with them because it will be more annoying.

good luck
please rate all answers.

You should be able to download the manual.

http://consumer.usa.canon.com/ir/controller?act=DownloadDetailAct&fcategoryid=351&modelid=10242

To scan film, you'll need to first remove the white cover on the underside of the scanner lid. That is where the backlight is. Also, you must be using the ScanGear driver and NOT the WIA driver. The WIA driver does not support film scanning. Locate your film guides. These are the templates that will hold the film and are placed on the scanner glass to be scanned. Lastly, there should be a Select Source option in the scanner driver that allows you to select Film as the source.

Hope this helps.

Small white dots would indicate progressive failure of the CCD[sensor] or perhaps ingress of dirt to the inside of the glass. hard to say exactly with out seeing the machine.

If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.