Question about HP PSC 2355 All-In-One InkJet Printer

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Getting Into HP Image Zone

Recently I have been unable to get into the program. A message appears but as half of it is hidden by the Image Zone logo is unreadable!!
The only parts I can see are 'An outgoing' at the beginning and 'synchronous call' and the end. It looks like a Microsoft message. I have XP installed on the computer.
I have tried removing the program and setting it up again.It will function but as soon as I turn off the computer and start it up again the message reappears and I am again unable to access the site.

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  • Glinny Jun 14, 2008

    Hi maklean,
    Have tried uninstalling and reinstalling software. Will work once and then I'm back to square one after closing down computer and opening it again.
    Trying your other suggestion to install the latest driver. About 60 minutes before complete.
    Will update if measure proves successful
    Regards,
    Glinny

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2 Answers

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Hello this problem has been reposted for experts to see but at the same time the solution of maklean is accepted is the problem solved?

Posted on Jun 18, 2008

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Try uninstall and reinstall its software

Posted on Jun 14, 2008

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Posted on Jan 02, 2017

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1 Answer

How do you scan an item to the computer


Use the scan features
Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan just about anything: photos, magazine articles, text
documents, and even 3D objects, as long as you are careful not to scratch the glass
on your HP All-in-One.
You can use the scanning features of your HP All-in-One to do the following:
● Scan text from an article into your word processor and quote it in a report.
● Print business cards and brochures by scanning a logo and using it in your
publishing software.
● Send photos to friends and relatives by scanning your favorite prints and
including them in e-mail messages.
● Create a photographic inventory of your house or office, or archive treasured
photos in an electronic scrapbook.
To use the scan features, your HP All-in-One and computer must be connected and
turned on. The HP All-in-One software must also be installed and running on your
computer prior to scanning. To verify that the HP All-in-One software is running on a
Windows computer, look for the HP Digital Imaging Monitor in the system tray at the
lower right side of the screen, near the time. On a Mac, the HP All-in-One software is
always running.
Note Closing the HP Windows system tray icon can cause your HP All-in-
One to lose some of its scan functionality and result in the No Connection
error message. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Image Zone software.
For information on how to scan from the computer, and how to adjust, resize, rotate,
crop, and sharpen your scans, see the onscreen HP Image Zone Help that came with
your software.
This chapter contains information on: sending a scan to and from different
destinations, and adjusting the preview image.
Scan to an application
You can scan originals placed on the glass directly from the control panel.
1. Load the original face down on the right front corner of the glass.
2. Press Start Scan on the control panel.
A preview image of the scan appears in the HP Document Viewer window on
the computer, where you can edit it.
For more information on editing a preview image, see the onscreen HP Image
Zone Help
that came with your software.
3. Make any edits to the preview image in the HP Scan window. When you have
finished, click Accept.
The HP All-in-One sends the scan to the HP Image Zone software, which
automatically opens and displays the image.
User Guide 31
Scan
The HP Image Zone has many tools that you can use to edit your scanned image.
You can improve the overall image quality by adjusting the brightness, sharpness,
color tone, or saturation. You can also crop, straighten, rotate, or resize the image.
When the scanned image looks just the way you want it, you can open it in another
application, send it through e-mail, save it to a file, or print it. For more
information on using the HP Image Zone, see the onscreen HP Image Zone Help.

Aug 30, 2010 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

I KEEP GETTING A MESSAGE...HP IMAGE ZONE ERROR...AND I CAN NOT MAKE IT GO AWAY


Go to control panel---> Add remove programes---> uninstall the entire HP installation. Restart the system. the message will not come.

If u want to install the HP image again then, reinstall it fresh from the HP CD.

Nov 04, 2009 | Compaq Presario sr1111nx 2.53GHz Celeron...

2 Answers

Error message I get when I open my HP Image Zone Plus


http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-26821-1&lc=en&dlc=en&cc=us〈=en&os=228&product=431078
You can download HP Image Zone Plus from HPs website listed above
Might I also suggest downloading Googles Picasa works almost the same and doesn't have so many problems

Oct 07, 2009 | HP Pavilion A730N (PJ510AA) PC Desktop

1 Answer

Can't email photos from the HP Image Zone or HP Instant Share.


Can you Please be specific, If you are not able to email photos from the HP Image Zone are you getting any error message.
If yes then please give me the exact error message so that i may resolve the issue.
Because it is error specific.

Aug 31, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I am getting an error message when opening hp image zone express


Wow, it sounds like Image Zone Express has some serious problems. If you reinstall that program (be careful to have a backup of your image store so far!) you might get a better result.

Were you somehow uncertain that the problem item so far was Image Zone Express and not HP Compaq DC5700 Microtower - Free Flat Panel etc.? Better questions make for usable answers.

Jun 23, 2008 | HP Compaq dc5700 Microtower - Free Flat...

2 Answers

Unable to Access HP Image Zone


this worked for me .... open msconfig hit startup tab and scroll to HP Image Zone fast start, and disable , apply close and restart computer

Jun 14, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Accessing Image Zone software


Went to the HP site, downloaded the printer program, removed the old program and installed the new one..

Apr 26, 2008 | Office Equipment & Supplies

2 Answers

MSI Error - HP Image Zone


Hi ChaBair, Image zone is HPs attempt to get its customers to store, share and backup images on their servers: http://www.hp.ca/portal/hho/ize/ I would try reinstalling the installation CD again making sure the printer is off until it prompts you. This time when you get to the part where you can select what components to install document the program names just in case you do have to manually uninstall later. Anyway reinstall and when prompted connect your printer. Also before you actually try to use the printer make sure you go to the HP site and download/apply any patches there may be. This should fix your error problem and give you a good idea which of the ancillary programs to uninstall if you later desire to do that. This didn?t 100% answer your question but I believe it will in the end achieve what you?re looking for. If it doesn?t work let us know and we?ll go from there. Also please don?t forget to rate this posting when we?re done.

Jan 23, 2007 | HP PSC 1315 All-in-One Printer

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