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BenQ DQ60 DVD RW Dual Layer Burner
Problem for BenQ DQ60 DVD RW Dual Layer Burner

DVD Drive auto ejects on stratup of system & Remains open




By comwiz99 on Jun 12, 2008

" "
Every time I reboot my Win XP Pro SP3 the system ejects the empty dvd drive and when ever i try to close it, it closes then ejects again continually.
It's a BENQ DVD DUAL DW1610. I have disabled the drive from control panel and it still happens. Any help would be appreciated.
Comments:

Jun 13, 2008

- Thanks for the solution re xp sp3 but the problem existed when i was at sp2. Even tried disabling the drive through hardware devices to see if it was a drive problem and it still happens. I suspect it's a motherboard problem as i never had this probelm on my other xp pro sp2 system. There is no update i'm aware of for the BENQ drivers for this device or i just can't find it on their site (BENQ.com)
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Solution #1

posted on Jun 13, 2008
Somewhat Helpful)

kikoksky
kikoksky

Rank: Guru 
Rating: 86%, 149 votes
did this happen after you have updated your win xp to sp3? try to do a system restore. go to all programs>accessories>system tools>system restore> go back to the date before the sp3 was installed. try also updating the driver for your optical drive
Comments:

Jun 20, 2008

- try to reseat the cable and go to your device manager(clcik start>right click moue on my computer>properties>hardware>device manage>click dvd>highlight and right click>select uninstall then restart
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