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BenQ DQ60 DVD RW Dual Layer Burner

DVD Drive auto ejects on stratup of system &...

posted by comwiz99 on Jun 12, 2008


Every time I reboot my Win XP Pro SP3 the system ejects the empty dvd drive and when ever i try to close it, it closes then ejects again continually.
It's a BENQ DVD DUAL DW1610. I have disabled the drive from control panel and it still happens. Any help would be appreciated.

Comment by comwiz99, posted on Jun 13, 2008

Thanks for the solution re xp sp3 but the problem existed when i was at sp2. Even tried disabling the drive through hardware devices to see if it was a drive problem and it still happens. I suspect it's a motherboard problem as i never had this probelm on my other xp pro sp2 system. There is no update i'm aware of for the BENQ drivers for this device or i just can't find it on their site (BENQ.com)
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Best Solution
posted on Jun 13, 2008
Thanks for Trying (70)

kikoksky


Rank:Wiz Wiz
Rating: 83%, 51 votes
did this happen after you have updated your win xp to sp3? try to do a system restore. go to all programs>accessories>system tools>system restore> go back to the date before the sp3 was installed. try also updating the driver for your optical drive

Comment by kikoksky, posted on Jun 20, 2008

try to reseat the cable and go to your device manager(clcik start>right click moue on my computer>properties>hardware>device manage>click dvd>highlight and right click>select uninstall then restart
Rating Locked! (?) comwiz99 has rated this solution as Thanks for Trying

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