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1st option, set the default profile in the printer properties. if it doesnt work. this will change all the settings that you might missed to check to go back to factory setings. also, check if your color cartridge is ok and with enough ink and not dis abled 2nd option, run any 3rd party software that can fix some windows system files or something like that. try to scan pc for viruses 3rd option, reformat your pc. maybe windows files that allows your printer to work are having problems or corrupted, base on the thing that you mentioned that it goes back to the grayscale settings
Run a "print-head-cleaning" cycle -- the "jet" part of the printer stucks (omit the 't' -- FIXYA would "*****" the word without the 't') ink from the ink-cartridge, and when *NOT* "clogged", should spray the ink onto the paper. Being "clogged", it needs to be "unclogged".
keep cleaning untill it starts to print clearly, you may reuse the same paper for that purpose, if you don't see any progress after 10 cleans, consider getting lasser printers, they are immune to print head drying and save alot of money on ink replacements. go with brother color or black and white series. I switched and don't have problems anymore
Hi there :
on mine i had to use some rubbing alcohol and clean the new cartridge and the contact area on the p[rinter then reinstalled the cartridges and kept running the cleaner program and then about 15 sheets of paper later it finally cleared up and the color returned to normal and i had no more prohblems
When you print, in the printing window, click properties, then click advanced. Most times you can select to print using black cartridge only. Unfortunately you will need to replace to get the printer working. If you need further assistance let me know. Thank you, Lee