Zanussi ZX99 / 5 Bottom Freezer Refrigerator Logo
Posted on Jun 12, 2008
Answered by a Fixya Expert

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Zanussi fridge freezer frostfree ZX 57/3 W not working

Hi,
A couple of days ago my 3 year old fridge started acting up. The freezer is fine but the fridge has stopped cooling things down and is now not working at all? what could be the problem?

thanks.

  • 2 more comments 
  • nibsy Jul 21, 2008

    The as posted 3 year old Zannusi frostfree ZX 57/3 and the freezer is working fine but the fridge section isnt even cool.

  • Anonymous Nov 02, 2008

    The freezer is fine but the fridge has stopped cooling

  • thewhitestuf Mar 26, 2009

    i have the same problem. i currently have the unit turned off and am going to leave it overnight. will that be long enough to allow it to thaw? which part exactly is part in question and how can i test it? thanks.

  • Anonymous Mar 30, 2014

    Hi our fridge is just over two years old and has stopped cooling, It beeps when turned on and the led light works but that's it

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  • Master 4,889 Answers
  • Posted on Jun 13, 2008
Anonymous
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It sounds like you have a plugged defrost drain line. This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube.

Hope this helps,
Sai.

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