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hi are you looking for network unlock code then you can get the codes from this site unlocking4u here they ask the imei number ,country name from where you brought the mobile and the network provider to which your mobile is locked before rendering the codes finally they will send the codes to unlock your mobile along with the instruction about how to use the codes in your mobile.
There are websites online that provide unlocking services for a fee. If you google "phone unlock service" you will see many options.
There is also another way to go. You can call yout service provider (ex. ATT, T-Mobile) or the company that branded the phone (the company that the phone is locked to) and tell them that you would like the unlock code for your phone. They will probably ask WHY you want the unlock code. Tell them that you will be going out of the country and need the phone unlocked in order to use a pre-paid SIM card in the country of destination. They will then get you the unlock code typically within three days. Hope this helps.
This is what you have to do to format your T610 phone: Go to your phone MENU -> SETTINGS -> MASTER RESET -> then choose either you want to just RESET SETTINGS or RESET ALL. The description of every resetting will appear after choosing which reset to use.
That it, u now have the simple ways of formatting your phone, I hope I have solved your problem..if my solution solved it, a rate from you will be much appreciated...thank you!
May i maybe suggeust you look into flashing the phone with some computer software, this method rewrites the complete phone back to an original setting, your phone of course will be completely wiped of all saved stuff but you will have a fresh phone, if this problem did not come from misuse or accidental problems then the phone might of course just be broken ie phones brain not telling the screen it can interact, if you need software you can litterally look it up on google sony erricsson phones are the easiest,
in this case, you need to unlock your phone and you need a cellphone unlocking software to do that. try to search downloadable ones through the internet. if no success, then you'd have to bring it to a cellphone technician who might have those, thus can unlock your phone.