I have a Kenwood ddx6019 with XM satellite radio. recently, I entered a manual channel change and lost all reception. A banner reads LOADING LOADING across the bottom of the screen. Any ideas on how to fix this?

The Radio ID can be found by tuning the radio to channel 0. It is also on the Sirius XM Connect tuner and the packaging for the XM Connect. You can directly tune the radio to a channel by pressing the Up arrow on the control screen. Next look at the bottom left corner of the screen for an icon with 3 rows and columns. Touch this icon. Enter the channel you need and press Enter. See page 68 of the manual for the DNX572BH (page 69 of the PDF). This manual is available from the support page for the Receiver: http://www.kenwood.com/usa/car/navigation_multimedia/dnx572bh/support.html?model=DNX572BH . The direct link to the manual in English is http://manual.kenwood.com/files/IM386_Ref_K_En_01.pdf .

I hope this helps.

Cindy Wells

Leave your radio on for a while, it may be updating the channels. To force an update, press the "Left" arrow, and enter a channel number (it must be a channel that your are not subscribed to)

Try playing satellite radio while docking. If you were docked, try undocking it. Try a factory reset + erase and upgrade the software (XM's website). And, if none of that works then you will need to call XM for a replacement.

I have the same problem done the same things ( not to much fun talking to customer service) and the problem continues. did you solve yours?

Here is a site that cares a lot of sat. radio things
http://www.xm-radio-satellite.com/
This maybe what you are looking for a "Delphi XM Radio Wireless Signal Repeater System"

Got this off the crutchfiel web site.

Item #700XMSON1 $129.98 This XM Direct 2 package includes everything you need to add XM Satellite Radio to your compatible Sony receiver: an XM Mini-Tuner, a CNP2000UC universal adapter, and a Sony connector cable. The Mini-Tuner connects to the universal adapter, then you use the connector cable to hook up the adapter to your Sony receiver.
Use your home computer to program the universal adapter for your Sony receiver — you can reprogram this adapter to work with another brand in the future. Once connected, you'll be able to change channels and see programming information on your stereo's display. You can also use the included XM Mini-Tuner with your XM-ready home receiver or in another vehicle with a compatible dock.
A computer running Windows XP and Internet Explorer is required. The unit is not compatible with Windows Vista.
Note: A subscription to XM is also required — learn about XM's programming. Satellite radio service is available only within Canada and the lower 48 states — not available in Hawaii or U.S. territories. Portable reception may vary by location. If you have questions about the proposed XM/SIRIUS merger, read the XM Customer Promise. To view this file, you will need the Adobe Acrobat PDF reader.

http://mobile.audiovox.com/xmdirect/xmdirect2.html

If you have the magnetic antenna, check it for a little nick on the cable on the outside of the car where water might get in to it. A little water can short the ground and the antenna wire. You also can wash (with lots of water around where the antenna cable is) and see if it happens again, then you will know it not just the weather

satellite reception problem

Hi it is the Sirius and Xm merger. The channel's being changed are normal. My XM radio did the same thing a month ago.

I have the same problem, and only the same few channels are shown on the channel access screen and they all have + signs.