Question about Actiontec GT701WG Router (actiongt701wg)

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Xbox360 mtu prb.

Everything else confirms but says MTU failed what is it, and how do i correct it? thanks


D-man

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  • Anonymous Jan 03, 2009

    WHAT IS THE CODE THING YOU NEED FOR THE SECOND STEP

    IN SETTING UP XBOX LIVE

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Maximum Transmission Unit (MTU). Go to the following page and follow every steps in it plus the highlighted text since they provide valuable information to your problem.

http://www.dslreports.com/faq/7120

Posted on Jun 12, 2008

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Have the n+ wireless router/modem trying to connect via a cable to xbox live but keep gettin insufficient MTU even though the actual MTU of the router is higher than required


You may have to use trial and error to find the best MTU fit:

MTU Default of 1500 to 1492
Tart the setting the MTU @ 1400

MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.
The information your console sends and receives is broken up into "packets" for transmission over your network. MTU is a setting that controls the size of these packets. If it's too small, you won't be able to connect to Xbox LIVE.
Top Solutions Try these solutions in order. If you give each one a shot and you still can't connect, contact Xbox Customer Support. Note that they will ask you try the suggestions on this page first.
Solution 1: Check your router MTU settings Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Solution 2: Connect directly to the modem If your router's MTU is set correctly, try bypassing it by connecting your console directly to the modem. This will help determine whether there's a problem with your router or something else on your network.
Note
This may require you to move your console to a location close to your modem. This is a temporary arrangement, meant only to troubleshoot your connection. If your console is connected wirelessly, you'll need an Ethernet cable for this step.
To connect your console directly to your modem (wired connection):
  1. Find the Ethernet cable that runs between your console and the router.
  2. Unplug the cable from the router, leaving it connected to the console.
  3. Find the Ethernet cable that runs between the router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
To connect your console directly to your modem (wireless connection):
  1. Unplug the USB connector for your adapter from the console. The adapter can remain attached to the console.
  2. Plug an Ethernet cable into the Ethernet port on the back of the console.
  3. Find the Ethernet cable that runs between your router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
Try to connect to Xbox LIVE again. If it works, there may be an issue with your router. Double-check the MTU setting in solution 1 above. Also confirm that you're using a compatible router, and make sure it has the latest updates from the manufacturer. If the problem persists, you may want to try a different router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 06, 2009 | Belkin N1 Vision Router

2 Answers

Netgear wpn824v3 slow connection, etc


MTU Adjustment

1. Access the web-based utility of the router.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

2. Adjust the MTU setting.

a. Click on the WAN Setup under Advanced tab.
b. Lower down the MTU size to 1492, 1400, 1358 or 1300.
c. Click on the Apply button.

Note: You may verify from your ISP the recommended MTU size you can use.

May 02, 2009 | NetGear RangeMax WPN824 Router

1 Answer

I have a xbox 360 that fails the mtu portion of the network connection. i have at&t dsl that is run through the phone jack to the router ( 2wire 2701hg-b) and from the router to the xbox. what do you...


check on the MTU settings of ur 2wire.
This are the steps to see what ur MTU setting is:
>connect a computer to the 2wire
>open Internet Explorer, Safari or Firefox
>enter this on the address bar: gateway.2wire.net/management
>enter ur system password (in case u forget this, click on i forgot my password to get a hint)
>look for Advance in the column on the left
>click on configure services
>on the bottom, u shud see the MTU number
** i searched online and accdg to xbox tech support, ur MTU should be in the range of 1364 to 1500 **
>click on submit after u change the setting
just in case youve entered the correct MTU setting but it still does not work, u might need to contact either xbox or ur internet service provider.

Keep me posted on this one.

Dec 24, 2008 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Keep getting kicked off xbox live


You should reduce the MTU of your router. You can simply call Belkin support for them to assist you on how to reduce the MTU.

Oct 26, 2008 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

360 mtu test keeps failing


Access the routers setup page by typing 192.168.1.1 (ip address of the router) on the address bar on IE.

then on basic setup page at the bottom part of the page you will see MTU normally its on auto,
to change the value set it to manual. ask your isp what is their prefferred value for the mtu you can go as high as 1300 to 1500.

Sep 13, 2008 | Linksys Wireless-G WRT54G Router

1 Answer

Needs to know more about MTU size changes


Changing the MTU size to any "small" value is a bad idea -- compare it to running to the corner store every time that you need to take anything (milk, ice-cube) out of your refrigerator -- the "time" to go back-and-forth to the store (or the Internet) will be excessive, and "slow" down your productivity.

Aug 04, 2008 | NetGear DG814 DSL Modem Internet Gateway...

1 Answer

Mtu failed


what kind of router are you using to connect your xbox 360 to? usually you can define the MTU size in the router configuration.. default for xbox 360 live is 1364 ... check out your web configuration on your router to see if you can change this!

May 02, 2008 | Computers & Internet

1 Answer

MTU failing for Xbox live


Hi

I am afraid Dell 2350 Wireless Router is not Xbox LIVE Certified.

Check Microsoft Knowledge Base ID: 908882 - http://support.microsoft.com/kb/908882/
And
Xbox Live Compatible logo - http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

Mike

Mar 17, 2008 | Dell Wireless 2350 Router

4 Answers

MTU fail actiontec gt704wg


I opened my xbox 360 and i did not see a switch any where. don't do it its a lie.

Jan 06, 2008 | Actiontec (GT704WG) Router

2 Answers

Xbox360 connection problems


It appears we need to buy a different router. There is no way to change the MTU on the Blitzz BWA711

Nov 01, 2007 | Blitzz Technology BWA711 (B3WL000900)...

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