Question about Sceptre 17" LCD Monitor

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X7G-Naga Sceptre 17" LCD Monitor

When mousing over the text on a screen (especially in Control Panel), the text I moved my mouse over will start disappearing, then I lose parts of the text, and sometimes it actually pushes all the text over to the left or right like someone inserted an invisible horizontal page break or something. And it also will display strange WingDing like characters in it's place. This is intermittent. Also, every time I try to troubleshoot it, the Help & Support Screen goes blank on the left side and I can't even get text to click on to be able to troubleshoot! Any suggestions? Another problem? The Control Panel does not have access to the Display icon??? Any suggestions for this?

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  • donnarooty Jun 12, 2008

    Thank you kolington. I did hook the tower up to another monitor in my house while I troublshot a different problem for two days and the monitor problem was not repeated, which leads me to believe it isn't a problem within the operating system or the video card on the pc. But within 15 minutes of hooking the tower back up to the Sceptre monitor, it started doing the same thing again, although it took a little longer. Like maybe it has to do with the temperature of the monitor or something. Could it be possible I could download and reinstall the driver for the monitor, or does this now sound like a hardware problem with the monitor? Thank you for such a prompt and helpful response. donnarooty

  • donnarooty Jun 12, 2008

    Am using a standard power cord. Yes, I will hook up the monitor to this tower and see if the problem is recreated (in the morning before I go to work). I better get to sleep, or i'm never gonna make it to work tomorrow on time. If so, it is definitely the monitor. I don't believe I have ever had to change temperature settings on a monitor before. I don't have the manual either anymore. Where would I change monitor temperature settings? Is that through control panel? I don't recall ever seeing that anywhere in my troubleshooting travels. Again, thank you and I'll check my responses first thing in the morning. Have a nice night!

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Try your monitor on a different computer and see if you get the same result, if not, there is a problem with your pc operating system and or video card. If you get the same result, get a new lcd if it is not under warranty.

Posted on Jun 12, 2008

  • Kola Bello Jun 12, 2008

    Try to change the monitor temperature settings, it is set to normal, try cool or warm and see what happens. If you are using an ac adaptor instead of standard pc power cord, make sure it is not getting hot. If none of this works, you might want to think about replacing it since it is not cost efective to repair an lcd.

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