Question about Canon BubbleJet i9950 InkJet Photo Printer

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Paper Jams The printer says I have a printer jam but there is no paper stuck in the printer. It will not resume to print. I have turned the printer off for a while but this didn't change anything. Could you please advise me on what to try.

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  • fatowl Mar 08, 2009

    It will print between 1 to 5 pages, usually 2 before flashing a paper jam warning light. When I check the printer there is no paper jammed, when I reconnect the printer, it will again print a couple of page then the warning light appears again. Could this be a driver problem? only I have supposedly got the most up to date drivers installed. I have looked every where on the net for some kind of solution to no affect. I have had nothing but problems with this printer since I bought it.

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  • 2,035 Answers

  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button.
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

If this did not work check but type of paper are you using in the printer is normal printer paper , the replacement printer is refurbished onces they too have roller failure contact the company and make sure you get working printer..............

Posted on Jun 12, 2008

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2 Answers

When printing documents no matter how few or how many pages, paper gets stuck in the middle of printing.


Try using regular paper on unit as specified by Samsung. If that does not resolve the issue then the hassle lies with the paper feed mechanism. Often a good cleaning of all the rollers in the path can take care of the issue.

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4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

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Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

  1. Remove all loose paper from the paper In tray.
  2. Press the RESUME button.
    • If the paper jam is cleared, skip to Step Four
    • If the paper is still jammed, continue on to the next step below.
  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
  • After removing the paper, check to make sure no scraps of paper are stuck in the printer.
    • If the paper jam is cleared, skip to Step Four.
    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
    2. Turn the power on.
    3. Press Start Copy Black or Start Copy Color to continue the current job.

    Step four: Verify the print cartridge carriage can move freely

    1. Unplug the power cable.
    2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
  • Remove the paper from the paper In tray, but do not remove the drawer.
  • Remove the rear access door.
  • With your fingers, rotate the rollers "up" three full rotations.
  • Push the rear access door back into the printer until it snaps firmly into place.
  • Replace the print cartridges.
  • Plug the power cable into the HP All-in-One.
  • Turn the power on.

  • Step six: Service the printer

    Perform all the steps mentioned above. If the problem continues, service the printer.
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    • Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
    • Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
    • Do not add paper while the product is printing.
    • Remove printed pages frequently.
    • Do not use paper that is too thin, too slick, or that stretches.
    • Do not use torn or creased paper. Used paper might cause jams.
    • Make sure that the rear access door is securely fastened.

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    IBM 1332 printer error #241 Paper jam


    Fixing a printer paper jam
    When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.

    1. Turn off the printer.
    2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
    3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
    4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
    5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.

    * To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

    Preventing a printer paper jam
    As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.

    • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
    • Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
    • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
    • Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
    • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

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    MY DELL 968 ALL IN ONE PRINTER JAMS PAPER. WHAT TO DO ? TRIED FLUFFING PAPER, CHANGE SETTINGS, UNPLUG-REPLUG. NOTHING WORKS


    Hi,

    When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
    1. Turn off the printer.
    2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
    3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
    4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
    5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.
    * To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
    Preventing a printer paper jam
    As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
    • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
    • Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
    • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
    • Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
    • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

    Please post your feedback and Vote if the poblem resolved as per your satisfaction.

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    1 Answer

    Help i have a paper jam!


    Hi,

    When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
    1. Turn off the printer.
    2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
    3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
    4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
    5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.
    * To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
    Preventing a printer paper jam
    As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
    • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
    • Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
    • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
    • Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
    • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

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    hi,
    follow these steps:-
    1. Turn off the printer.
    2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
    3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
    4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
    5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.
    Thanks!
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    please help me. i have canon print mx308. the have paper jams. paper has the full out from print. how i can finish the problems?

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    1 Answer

    Paper jam


    You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
    Also see this:
    Issue: Paper is jammed inside the printer
    Solution: Removing paper jams MP600

    Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
    Clearing paper jams inside the printer
    Clearing credit card-sized or 4" x 6" paper jammed inside the printer

    ASF / Paper Output Slot
    1. Turn off the printer.

    2. Remove paper from the ASF.

    3. Gently pull the jammed paper out.
      1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
      2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

        05sj00147_03.jpg
        The above illustration shows a PIXMA MP500.

    4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

      Note:
      Be careful not to touch the components inside the printer.


    5. Turn on the printer and confirm that the Alarm light is off.
      (If the jammed paper remains in the printer, the paper may be automatically ejected.)

    6. Load paper back into the ASF.

    7. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
    Top
    Paper jams inside the printer
    1. Turn off the printer and disconnect the power cord and USB cable.

    2. Remove the jammed paper slowly using the following procedure.
      1. Open the rear cover to check if the paper is jammed.

        05sj00147_04.jpg
      2. Pull out the cassette and check if the paper is jammed inside the cassette area.

        05sj00147_05.jpg
      3. Stand the printer with the left side down, holding the document cover.
      4. Press the tabs together and pull the green cover toward you.
      5. Check if the paper is jammed.
        (If you were not doing Duplex printing, you do not have to follow this procedure.)

        mp600_bottomcover.gif

      6. Close the green cover and place the printer back to a normal position.
    3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

    4. Load paper back into the ASF or cassette.

    5. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
    Top

    Clearing credit card-sized paper jammed inside the printer
    Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
    If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
    1. Turn off the printer.

    2. Load the same paper type that is jammed inside the printer in portrait orientation.

      05sj00147_01.jpg

    3. Power on the printer.
      The paper stock in the ASF will automatically feed the jammed paper from the printer.

    4. To resume printing, load the paper in portrait orientation.

    If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
    1. Turn off the printer.

    2. Open the rear cover.

    3. Fold in four a piece of letter-sized plain paper.

    4. Push in the folded paper until it hits the jammed paper.

      05sj00147_02.jpg

    5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

    6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

    7. Pull out the folded paper and close the rear cover.

    8. Power on the printer and confirm that the Alarm light is off.
      The jammed paper should automatically eject.

    9. To resume printing, load the paper in portrait orientation.

    I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
    If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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    Paper jam in hp deskjet 5900 series. how do i correct?


     Follow these steps to remove a paper jam: 
    1. Press the Resume button. 
      If the paper jam does not clear, then go to the next step. 
    2. Turn off the printer. 
    3. Remove the rear access door. Press the handle to the right, and then pull out the door. 

    4. Remove any paper that is inside the printer by pulling it out from the back of the printer. 
      If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 
    5. Replace the rear access door securely. 
    6. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the 
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    7. Turn on the printer, and then press the Resume button. 
    8. Reprint the document. Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications. 




    Jan 29, 2009 | Printers & Copiers

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