Question about Gateway GT5014 PC Desktop

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Unable to remove installed software from the computer

Hi,

My brother installed some type of media player to the computer and now no matter what you click on, its (the media player) the only thing that pops up. We cant remove it and aren't able to do anything on the computer because of it.

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  • 23 Answers

Go to your control panel and double click on "Add Remove Programs". A menu will pop up indicating all the programs on your computer. click on the button to remove "uninstall" the media player. You can reinstall later when you want.

Posted on Jun 12, 2008

  • James Grady Jul 13, 2008




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Posted on Jan 02, 2017

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Need to register product? ALSO UNABLE TO INSTALL


Hi shirleyrate,

You can register your Philips GoGear mp3 player @ http://ow.ly/5R6mX.

From the Support Site, you can download software, find manuals, and read FAQ's:

http://ow.ly/5R6pf

If you have any additional questions or issues, Consumer Care can be reached @ 1-888-744-5477 - an agent can walk you through set-up and installation over the phone.

Hope this helps! If so, let me know by rating this solution so that I can help others more effectively!

How to Install:

IMPORTANT: Before doing the installation, please make sure that your PC is running Windows XP (Home or Professional) Service Pack 2 or Windows Vista. For all legal licensees, Windows Service Pack (SP) upgrades are free. Also make sure that you have the administrator privileges on the PC and all antivirus and spyware software is disabled.
  1. Install the music and photo software as well as the device manager by inserting the installation CD into the CD-ROM drive. (If the installer menu is not displayed automatically, please click the start.exe file in the root directory of the CD in Windows Explorer.)
  2. From the installer menu, select your preferred language; the welcome screen will appear. Click NEXT to advance through the next pages until you reach the Install Software page, and then click NEXT to start the installation of the Philips Device Manager and Windows Media Player.
  3. Follow the on-screen instructions to complete the installation.
  4. As soon as the installation is completed, restart your computer, and then connect your player to the computer using the supplied USB cable.
  5. Once the device is connected, you may see the device appear in the task bar or as a folder in Windows Explorer. Now, you can launch Windows Media Player and use the software to transfer music to your player.

Jul 30, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My sony mp3 nwz-b135f does not open. when i'm attach it to computer, also does not display anything. please answer my question how to solve it....please!!


Hi,

Before connecting the Player to the Computer, Format the Player using the Format utility in the Walkman and then install the Windows Media Player version 11 Software in the Computer. The Format option in the Player is at the INITIALIZE option in the SETTINGS Menu of the Player.

You can also transfer the music to the Player without using the Windows Media Player 11 Software. You can drag and drop the music files to the Removable Drive which appear at the My Computer or Computer window depending upon the Operating System installed. This walkman Player is not compatible with the Windows 7 OS.

Click here for the troubleshooting steps if the portable player is not recognized by Windows Media Player.
How to transfer music files to the portable player using the Windows Media Player software.

Thank you for contacting FixYa.

Apr 05, 2011 | Sony NWZB135F MP3 Player

1 Answer

I put the usb port in the computer and it will say the computer has found new hardware and for me to install it when i do it will say hardware can't install. what do i do?


Selecting or switching automatically MTP < > MSC
Connecting the player before a media software program is installed, the player will connect as a flash drive also called removable disk in MSC mode.
There are 2 settings for connection mode in the player, MTP and MSC.
See page 36 of the manual for more information and how to set the USB mode:
http://www.cobyusa.com/files/manuals/MP705_MN.pdf

USB mode MTP
Install Windows Media Player 11 for MTP connection to the computer.
When needing a media player update from Microsoft see:
http://www.microsoft.com/windows/windowsmedia/default.mspx


USB mode MSC
When you experience next making connection:
Connecting the device to the computer Wizard found new hardware pops up.
Only this time the Windows update searching for software will not work on automatic routine:
ending up with "Cannot Install this Hardware".

Solution:
Manual performing the wizard, setting the device to USB connection type:
1. Can Windows connect to Windows Update to search for software ?
Select "No, not this time".
[Next]
2. If your hardware came with an installation CD, or floppy disk, insert it now.
Select "Install from a list or specific location(Advanced)."
[Next]
3. Please use your search and installations options.
Select "Don't search I will choose the driver to install."
[Next]
4. Select the device driver you want to install for this hardware.
Select "USB Mass Storage Device."
[Finish]

Note: when using MSC mode always safely remove hardware, the players' removable disk. The icon in the right corner of the task bar.
3a067fc.jpg

Oct 01, 2009 | Coby MP-705 Digital Media Player

1 Answer

WITH SERVICE PACK 3 (WIN XP) MY 795 IS "DISCONNECTED" NO MATTER WHAT! PLEASE HELP!!


The iFP-795 is a player that has connection type UMS
(also called MSC): seeing the player as a removable disk:
Go to next site to see the connection type:
http://www.iriver.com/flash/index.asp?code=0300
and click on connection. Scroll down to see the iFP-700 series listed in the connection type UMS.
UMS = Universal Mass Storage
MSC = Mass Storage Class

With XP sp3 the computer Operating System has setup USB connections with new drivers, that support both UMS (= MSC) and MTP connections.
MTP = Media Transfer Protocol

When you experience next making connection:
Connecting the device to the computer Wizard found new hardware pops up.
Only this time the Windows update searching for software will not work on automatic routine: ending up with "Cannot Install this Hardware".

Manual performing the wizard, setting the device to USB connection type:
1. Can Windows connect to Windows Update to search for software ?
Select "No, not this time".
[Next]
2. If your hardware came with an installation CD, or floppy disk, insert it now.
Select "Install from a list or specific location(Advanced)."
[Next]
3. Please use your search and installations options.
Select "Don't search I will choose the driver to install."
[Next]
4. Select the device driver you want to install for this hardware.
Select "USB Mass Storage Device."
[Finish]

Just post a comment if you need more help.

Sep 24, 2009 | iRiver iFP-795 MP3 Player

1 Answer

Unable to stream video on classic media player,vlc or windows media player even on installing the K-lite codec pack.only audio is streaming.please help


Hi,
You probably need to install divx codecs too.
Download & install divx codecs from here and restart your computer to see if the videos play>>>>>>>>>






http://www.divx.com/en/products/software/windows/divx






Regards.

Sep 22, 2009 | Microsoft Windows Media Player

1 Answer

4yr old gigabeat 30gig won"t connect to PC


Try re-installing windows media player 10. It did the trick for me.

Feb 26, 2009 | Toshiba Gigabeat S30 MP3 Player

1 Answer

Unable to transfer videos to my YP T10


try windows media player 10 or 11 version.may i know what type of video extension.

Oct 23, 2008 | Samsung YP-T10 Digital Media Player

1 Answer

Unable to install software for sansa e 260 R mp3 player


Go to settings on your sansa and scroll down to USB Mode.
Change it to MSC.

Apr 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Unable to connect to computer


Does you player have media player 11 installed? If it does you need to completely uninstall all traces of it and install media player 10 installed.

Feb 03, 2008 | Samsung YP-K3 MP3 Player

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