Question about Motorola Mobility RAZR V3

1 Answer

Blank screen? my screen is black, i can hear calls and text messages, but i can't see anything...help would be very much appreciated!

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  • Anonymous Jun 12, 2008

    I have this exact problem? How do I get my phone #'s out of the phone database, when I did not save it to my sim card and now I can not see the display to save it to the sim card.

  • jhunter213 Jun 13, 2008

    I don't know my screen doesn't even turn on...everything else works fine just the screen, blacked out...i have the motorola razor V3-miami ink dragon tattoo...I REALLY APPRECIATE THE RAPID RESPONSE! VET!

  • jhunter213 Jun 13, 2008


    1. Everything on my phone works just fine. You are correct, no time display, no status bar and no wallpaper. Completely blank from top to bottom. No images what so ever. Blackout.

  • jhunter213 Jun 13, 2008

    Yes I took it to a Tmobile store and they were of no help, they insisted that I just get a new phone or pay my deductible and have the phone replaced. This happened once before where the screen completely blackedout. I left it alone for a while and the screen reappeared This is the second time but the screen has stayed black for the past 3 days. Then when I tried trouble shooting the problem myself like pressing the * and the # buttons together the screen flickered then blackedout again. I'm going on the 4th day now, I'm just waiting for my new phone that I ended up purchasing, I wanted to see if this one could be spared as a back-up.

  • jhunter213 Jun 13, 2008

    You did wht you could and I APPRECIATE THAT.

  • Jarad Feb 03, 2009

    Im have the same problem with my motorola razr v3t phone. I can still recieve calls and text messages but i can see the inside screen of the outside screen its jus pitch black

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  • 859 Answers

Hello all,

jhunter: have you lost your wallpapers? and what particular version of the V3 do you have?

Guest: the only way to possibly get your phone entires that you didn't save to your simm card and can't see your screen to upload them via an app or drill down to save them to your simm card, would be to take your phone to a phone store your service provider operates. They have the tools to dock your phone and access the entries. They should be able to replace your phone under your insurance plan unless they deem it to be a manufacturer's fault.

Any questions and responses, please use the comment box below to reply.

Thanks,
Worldvet

Posted on Jun 12, 2008

  • 2 more comments 
  • Glenn Rogers
    Glenn Rogers Jun 13, 2008

    May I please understand this correctly. Everything about your phone works just fine, the screen is just blank. Do you see the time on the front, the upper and bottom stataus bars, just not your wallpaper? Or is the front and inside display blank from top to bottom?

    Thanks
    Worldvet


  • Glenn Rogers
    Glenn Rogers Jun 13, 2008

    Do you also have MyFavs on your phone?
    Thanks,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Jun 13, 2008

    I came across some information online that stated the Miami Ink version was sold by T-mobile.

    Did you buy through them and take it to an ATT or Verizon store?

    Worldvet


  • Glenn Rogers
    Glenn Rogers Jun 13, 2008

    Well I doubt it will be reliable if it comes back on. The problem sounds like it is in the power circuit internally that powers the screen section itself.

    Since this can't be fixed by me or any other tech I would appreciate a fixed solution rather than any rating at all, as I've spent all this time on your phone and a rating such as fixed when a product need warranty or service and can't be fixed via tech support means a lot to those of us who work in the free area and not just the Premium Pay portion of the web site.

    Thanks in advance and good luck,
    Worldvet


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