Question about Motorola Mobility RAZR V3

1 Answer

Text messages are frozen!

I typed a message and put it on my drafts folder, then came back later to send it and when I did it just said sending but never got done now I can't view any of my messages, send or receive and my whole text messaging menu it's frozen, HELP ME PLEASE!

Posted by on

  • ruby_gtz Jun 12, 2008

    Thank you Worldvet. I called my provided and we went through the powering off and reseting process you described above. Unfortunately for me, I need a software upgrade. It is supposed to take only a couple of minutes the problem is that my company is no where near where I have relocated, Do you think any other major provider should have the same up date? It's original razor and I know there are many new models but I am hoping that if they sold it at one point they might have the update...I just hope I can get them to do it even if they are not my provider :(



    Thanks again for responding!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 859 Answers

Have you powered your phone off, left it off for awhile and then powered back on?

If that doesn't work you will need to reset your phone if you can get to these menus.

  • Select Menu, Settings, and then Security.
  • Enter your lock code.
  • The Security menu is displayed.
  • Select Reset Phone.
  • A disclaimer is displayed.
  • Read the disclaimer and press Yes (left softkey).
Warning: This will change your phone back to factory settings. Your phone will still be active, however, all personal settings will be lost.

These personal settings are in respect to your ring tone, wall paper and call on voice command menu setup, etc.

Whether or not you will loose your phone book entries depends on what went wrong.

If in doubt at all take your phone to a phone store for assistance.

Regards,
Worldvet

Posted on Jun 12, 2008

  • Glenn Rogers
    Glenn Rogers Jun 12, 2008

    Hello again,

    It dawned on me you may have inadvertantly locked your keypad. At the top of your screen the padlock icon would appear.

    To lock or unlock your keypad press CLR, *; or for other models it is Menu, *

    Regards,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Jun 12, 2008

    There are three versions of Razors on the market, the one from Motorola and the ones sold by Sprint and Verison. Each is a little different and therein may be your problem. I don't know.

    Thanks for the Helpful rating as I couldn't do anything to fix you per se. I like to think that getting you a rock solid answer on what to do next in your situation, and there are many other unfortunately who have no choice but go to a service provider phone store, is a fix but really of no value.

    Well suffice it to say I would have liked a Fixed rating, but thanks for rating anyway. So many Askers don't even bother and it means a lot to those of us who also take the time to answer questions in the free section.

    Good Luck, you can always come back and look me up through the Find Experts link on our home page. I'm ranked 14th right now so I'm in the first few pages. And I have the same phone as you so answering these Razor questions is really easy and I know how to find the instructions at Motorola.com. Not everyone is really good at using the Internet all the time. And, frankly, the Motorola web site is pretty hard to use, by any standard.

    Glad to have been of assistance and thanks for using FixYa.
    Worldvet


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I see my message in "drafts" but can't see that the message was sent


If it is in drafts then the message has not been sent. you can open it from drafts and then click on send, you should then be able to see the message is no loonger in drafts but is now in the sent tiems folder.
Alan http://www.altractechnology.com

Feb 23, 2011 | Computers & Internet

4 Answers

Motorola V9 Razr Dont want to save out going messages at all


dac4cf7.jpg
1. at the send message
2. view message details,
  • save the message in the drafts folder,
  • or cancel the message
cancel to make you outgoing messages not stored at the sent items.

Mar 24, 2008 | Motorola Mobility RAZR V3

1 Answer

I wrote the long message and wanted to send it later. Later I could not find my written mesage to send email. I did not find outbox nor Draft symbol in the screen. How should I get my written message back


It should have been auto saved in the drafts folder. If it is not in the drafts folder, It is most likely gone. Outlook uses word as an editor and word will auto save every so often. It will place an .asd file in your temp folder. Your temp folder location will depend on your Windows version. I'm not talking about windows/temp. It is most likely under Documents and Settings\(your user name)\Local Settings\temp. The Local Settings folder is hidden so you must set your settings so that you can view hidden files and folders.

I suggest either making sure you save your message to draft every so often as you write it .. OR a better solution is to use Word. Word will auto save every so often and the document can be recovered.

How auto save works

How to view your Local Settings files/folders

hopefully you can find the saved file there.

Feb 26, 2010 | Microsoft Office Outlook 2007: Windows

1 Answer

Text messages wont send, delete, or change status


I think your mobile is affected by virus. I suggest you to format your memory card and flash your phone. Dont use the backup you have taken other than the contacts. Load other things manually and frehly. hope this helps.!!

Aug 22, 2009 | Samsung Blackjack SGH-I607 Smartphone

1 Answer

Texts go to outbox but are not sent


Had a similar problem myself (Sony Ericsson W890i) - just a plain old SMS message got 'queued' in the outbox, and all further messages I tried to send got sent to the outbox too without ever being sent.

What I did was delete all the messages that I could from the outbox (5 out of the 6 which had been 'queued'), and the one remaining message that I could not delete I cancelled, sent it to the Drafts folder, and then Saved it (to the SIM). I then switched off the phone, took out the SIM card, put it in my old Sony Ericsson handset, switched that on, went to the Messages folder and deleted this one troublesome SMS message from the 'Saved' sub folder. Replaced the SIM in my current handset, and sending messages thereafter was no problem. Hope it works for you too!

Dec 10, 2008 | Sony Ericsson Walkman W810i Cellular Phone

2 Answers

Text message won't send.......Sony Ericsson Z750a


I had a similar problem when dealing with my own phone of the same type. The only permanent solution is to engage the master reset which you can find in the settings folder. A temporay solution is to go to your outbox, and you'll have a message that either has a little red x on it or just is a plain letter shape. if you try to delete this it will say one or more messages can't be deleted. make sure you change it's status to canceled, then select it choose send to drafts. make sure there are no messages in your outbox and only the one message you just moved to drafts in that folder. it still will npot allow you to delete the message. remove your battery while the phone is still on. replace reboot go to drafts and you should be able to then delete the message from drafts. if you still can't the only option i see, which is what i did, is to use the master reset

Nov 23, 2008 | Sony Ericsson Z750a Cellular Phone

4 Answers

Message Stuck in Outbox - and Cannot Send Text


First you have to cancel it and the under the more option move it to drafts and the restart phone

Nov 09, 2008 | AT&T Sony Ericsson W580i Cell Phone -...

2 Answers

I can't send any message or recive


How can I use the messaging features on my Motorola phone? space.gif space.gif answer.gif To send a text message:
  • Enter your Message menu
  • Scroll to Create Message and Select
  • In the To: field, either enter a telephone number**, e-mail address**, or Browse your Phonebook, Received or Dialed Calls list.
  • Enter your message in the MSG: field
  • Select done when you have completed the To: and MSG: fields
  • Confirm that you would like to send the message now
Please note that text messaging is a service provided by your cellular service provider and you must subscribe to this service to have the capability to send text messages. Certain carriers may require alternate instructions.
**Please contact your carrier for further information on these services, and to ensure they support sending to both a telephone number and/or e-mail address.
To send a text message - Select Menu, Messages, Create Message, and then New TXT Msg
<a href=""http://motorola.custhelp.com/cgi-bin/motorola.cfg/php/enduser/std_adp.php?p_sid=Id42qGph&p_lva=4061&p_faqid=4064"" target=""_self"">To send a multimedia message -Select M, Messages, Create Message, and then New PIX Msg
To Insert Objects In Text Message while composing a text message - Select Menu, and then Insert
To use MMS Template open an MMS template with preloaded media - Select M, Messages, Create Message, and then PIX Templates
To read a new text or multimedia message that you have received - Press Read (Right Soft Key).
To Store Message Objects - Go to a multimedia message slide, or highlight an object in a letterand select Menu, and then Store
To send or create a quick note message - Select Menu, Messages, and then Quick Notes
To view sent messages - Select Menu, Messages, and then Outbox
To read received messages - Select Menu, Messages, and then Inbox
Tip: Press Menu to perform various operations on the message.
To view messages saved in drafts folder - Select Menu, Messages, and then Drafts
To delete all messages or only messages from the Outbox or drafts folder: Select Menu,; Messages, and then Cleanup Messages

Oct 22, 2008 | Motorola Mobility RAZR V3

1 Answer

Sending a text message problem


after u send the message go to ur folders under text messages and then look at ur drafts folder.. and then c if it is there.

Jun 11, 2008 | Pantech Duo Smartphone

1 Answer

Drafts will not open nor get deleted


Hello, I have had this happen to me and here is what i do to solve the issue. Go to your Drafts folder, open a message in that folder, now click Edit, then click Cancel Message, this will clear that message. Now just do that for the rest of them .. and you will be good to go. Hope this will help you Bob

Jul 06, 2007 | HP iPAQ hw6515 Pocket PC

Not finding what you are looking for?
Motorola Mobility RAZR V3 Logo

97 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

D. E. Hev

Level 3 Expert

1167 Answers

Vernon Taylor

Level 3 Expert

2845 Answers

Timllfixit

Level 3 Expert

2210 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...