Question about Philips GoGear HDD075/17 MP3 Player

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Computer not detecting

My phillips mp3 player stopped working awhile ago and now when i turn it on it has a sign that says please connect player to pc. when i connect it to the pc. the computer doesnt read it. when it is connected the mp3 player shows the connection complete screen. can some one please help me solve this problem. tells me to connect to player and whn i do it is not recognized by philps manager at all. philips gogear hdd065/05
message "Problem Please connect to computer"
When I connect to computer the message disappears
and the computer identifies an unknown device.

Tried removing software and reinstalling no good
the unit will not respond to any buttons pressewd or held
Alan Middleton
lifelineethiopia@yahoo.co.uk

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In order to force the computer to reocgnize the device so that you can run the Philips Device Manager and repair your player, Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jun 12, 2008

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