Question about Lexmark X5470 All-In-One InkJet Printer

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Paper jam i have a lexmark X5495 printer is brand new...My problem is that when im trying to print something, what ever.. i always get error paper is jam.. And i dont have any paper jam.. How i could fix this, thank you.. PD i even try to install to another computer and i get the same error.. thank you

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Its a problem with the printer and not the s\w.....

u can..

check if any particles have fallen inside the printer...
Try to move the cartridge carries manuelly....move the roller...
Turn the printer up side down and shake it well but be carefull cos it has a scanner glass....

And also try...

U wud find a small transperent strip of width 1\4 inch...which runs all the way across behind the cartridge carrier....

Gently whip the strip with a cloth....(BE CARE FULL ...IF THE STRIP BREAKS OR GETS OOUT OF PLACE THEN UR PRINTER HAS TO BE REPLACED)

If still same problem then ....ur printer has to be replaced and if it is under warranty the lexmark might replace it for u

Posted on Jun 19, 2008

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There could be something that's blocking the paper feed system. Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area.


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.



You may also refer to this article in the Lexmark website: How to Remove and/or Avoid a Paper Jam in your Lexmark X5300 & X5400 & X5600 Series All-In-One





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