Paper jam i have a lexmark X5495 printer is brand new...My problem is that when im trying to print something, what ever.. i always get error paper is jam.. And i dont have any paper jam.. How i could fix this, thank you.. PD i even try to install to another computer and i get the same error.. thank you

Make sure to set the correct paper setting on the printer or the Lexmark software before sending the print job. Adjust the printer's paper guide to the correct envelope dimension.

There could be something that's blocking the paper feed system. Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area.

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

You may also refer to this article in the Lexmark website: How to Remove and/or Avoid a Paper Jam in your Lexmark X5300 & X5400 & X5600 Series All-In-One

clean the rollers

Disconnect, turn upside down and shake. It works. This was told to me from lexmark and I am now printing with no problems.

plz take your printer for servicing

Open up the printer and make sure there is no paper jammed anywhere in it

Hi,

Lexmark printers usually won't work with cartridges other than lexmark's. You should use genuine lexmark cartridges, otherwise you may experience problems.

Regards

I own this printer, it has to do with how you load the paper, it's very touchy, just keep readjusting the paper and you will get it right, you don't want the paper to far into the printer, or you will get a paper jam error, but if it's not in far enough it will sound like it's printing but not feeding the paper. Hope this helps, Julia

Please follow the instruction given in this link:

clear the paper jam as given in this link:
http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=37:1:0:512:0:0&framed=&docid=ENUS25568&relevance=1