When we turn on the copier, and it begins to warm up, we get a message saying "Call For Service". We have tried different things, like holding down the 0 and 8, and then typing in 400. Or holding down the 0 while it is starting up. We opened one of the side doors before we turned it on. the machine started up, and showed a message telling us to close the door. When we did, the message read; "Wait: Warming Up", and then it said "Call For Service".
It appears that the problem is with the warming up process, and we are assuming that we may need a heater lamp, or possibly a thermal control device.
Do you have any advice on what the problem may be, what part we need, and where would be a good place to purchase it?
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Try holding the Navigate + Load buttons down while turning it on... keep holding them down, as it could take quite a few seconds before the LCD says Initializing
S should appear at the top right of the display.
Press the < or > keys to choose the Set./Adj. Menu and press the OK key.
SERVICE MODE should appear in the menu list and the MESSAGE LED should flash.
Press the ^ or V key to choose SERVICE MODE and press OK
Error 346 means the connection was interrupted. Try a different phone cord or jack. If you have a voicemail service that 'pulses' the dial tone when you pick up (to let you know you have messages), it can cause that error too; try clearing the messages.
Adding the +1 is normal when dialing with the area code (using a 10-digit number). If you weren't using the area code, try it.
Otherwise, as a last resort, you can try resetting the fax back to factory default: -turn off and unplug. -Hold the # and 3 keys down while plugging in the power cord. If that doesn't work, try # and 4.
Fuser warm up failure. Most likely this will require a service person to repair but here is the reset procedure you can try yourself. If it does not reset then you will need a service technician.
Turn off the main power switch located on the right side of the copier, NOT the one on the edge of the operation panel. Press and HOLD the utility/counter button on the control panel. While holding this button down continuosly turn on the main power switch. Continue holding the utility counter button until the screen changes to a blank screen with just a box that says "trouble reset". Now release the utility/counter button and touch the trouble reset box. Now turn off the main power switch for a few seconds then turn the machine back on. The code should be gone but if a problem remians then the code will come back within 30 seconds.
Good Luck and Thank You for using Fixya.
There is no way to actually "reset" the counter. IF your MP170 has a
RESUME/CANCEL button, Press and hold this button for about 7 seconds to
bypass the counter (The PAGE FEED button will work for some other
models). If your printer doesn’t have this button, you may bypass the
counter by turning the printer OFF. Now hold down the RESET and turn
the printer ON. Keep holding the RESET until the printer boots and
initializes. When the display says, "INK VOL UNKNOWN" you may release
the RESET and begin printing in the usual manner. You may need to start
the printer in this manner each time, or the printer may remember this
setting. Canon was
experimenting during this time so some of the same models have
different buttons and bypass tricks. Hope this helps.
Fuser unit malfunction code.Check the connectors,thermistors and thermofuses.Reset the code :enter in the service mode (press total clear yellow key and pres 1-0-7 press and hold down more 3 sec.the Clear key (red C key)) turn OFF the machine,umplugged the cords wait 10 sec,plugg the cords amd turn ON the copier.
No, it is a life of parts message. It also may not have been reset. Try turning the machine off. press and hold. Copiers are like cars, they need things changed periodically like you would change oil and tires on your car. Its not a scam, its good service policies.
Try this... Press the Yellow reset botton then the number "1" then "0" then "8", don't hold them down, just push each botton once. Then hold down the "Stop/Clear" botton till the display changes to service mode, then turn the main Power Switch OFF then back On and see if it warm up.... If it dose not warm up you may have a problem with the fixing unit.... Good Luck
What code is it given? Is it trying to warm up and gets warm and then codes out???? You may have a short in your thirmister ... Try to clean the sensor it self of biult up toner. Then reinstall the thirmister and test the copier. You may have to replace the thirmister... Good Luck
The waste ink pads in the bottom of the printer have "timed out", and the nagging message is automatically posted. To bypass the message, power the printer down, and hold down the STOP and B&W buttons on startup.
While this will (probably) remove the message, those messy little pads need to be replaced, or it'll get ugly under there. You'll probably pay about $65-$86 for an hour of tech help to clean it up. Check on line for procedures for unbolting the base and swapping out the pads; you might save yourself a little money and learn something useful about the machine!