Player does not recognize that a disk has been inserted
I guess it would be a good idea, in any case, to clean the lens as you suggest. It has never been done in the 2 years that I have had the player. However, one other thing that makes me think it coulld have a different problem -- when it is attempting to load the disk there is a little whirring sound with a cyclic hesitatation as if something is "skipping." It suggests to me that my problem may be more mechanical- related. Is this at all possible and if so do you think it is cost-effective to try to repair it? Thanks again for your help.
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Re: Player does not recognize that a disk has been...
Hey again vmon, If this isn't a behavior that the DVD player has exhibited in the past, you might be looking at a potential hardware failure instead. While some noise may be expected from any optical drive (DVD player, CR-ROM, etc.), it should be fairly consistent while the drive is in operation. Any kind of unusual "skipping," buzzing or grinding noise can often be an indicator that an internal component is out of alignment, or that the rotational mechanism in the drive has encountered a problem. As such, you might want to discontinue using the player until you've had the chance to speak directly with a repair technician. Even if internal components have suffered failures from normal usage over time, there still can often be a risk of damage to any CD/DVD media used in the player until parts can be examined or replaced. The only drawback to seeking repairs on devices like DVD/VCR players is that in many cases repair costs may exceed the purchase price of a brand-new player. If you aren't necessarily attached to this specific model, I'd suggest checking out your local retailer for pricing and availability of possible replacements. Most retailers should carry a fairly wide variety of makes and models, generally priced anywhere from around $80.00 to upwards of $300.00. Again, hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.
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Since the second disk plays normally, I assume a kind of dirt at the first disk. Eject the disk and clean it. If this happens with all the disks, maybe the laser lens needs cleaning. For this I suggest you to try using a cd/dvd cleaner set, a wet one is better. Follow the instructions on the set. The main idea is to put one drip of the included liquid at the set (usually isopropyl alcohol) at a specific place (like small brush) on the disk surface and play this disk. This way the "brush" will clean up the laser lens and after that the cd/dvd player will be able to read the disks. BE CAREFULL not to put too much liquid on the "brush". In case you can, use a Q-tip with isopropyl alcohol to clean up the cd lens manually. In case this doesn't solve your problem, the cd player needs laser lens replacement by a technician.
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Hi. the mother board will acknowledge a no read as (no disc) if the optical lens assembly has failed. two issue here, the tracking motor and lens have failed. you will need to replace the entire optical lens assembly in this case.
Hey deckerfam, If you're encountering this problem with a good number of your CD/DVD's, you may want to try cleaning the lens of the player itself before resorting to any kind of drastic repair or replacement measures. Surface contaminants can often cause optical devices such as DVD players to fail to recognize any inserted media, and are generally among the most common reasons why such a failure may occur. This type of issue can typically be resolved by using an optical drive cleaning kit which you should be able to obtain through a local retailer, but please keep in mind that using one may not necessarily solve the problem. Additionally, some DVD players may offer a "reset" button/feature that returns the player to its original factory settings. While I was not able to locate any instructions how to do so for this specific model, you may still be able to reset the player by disconnecting it from all power sources (including the battery) for one to two minutes before reconnecting them. I’d strongly suggest referring to your owner’s manual for more information however, as reset methods can vary from model to model. Hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.
Hey vmon, If you haven't been having any trouble previously with any of your DVD's, you may wish to consider cleaning the lens of the DVD player itself. Dust, lint and other contaminants can often prevent players from being able to read or even recognize any disc in the player. Typically, you should be able to clean the lens by using any commercially available CD/DVD cleaning kit. Many major retailers will stock one or more type of kit, which normally resemble DVD's with tiny brushes or grooves on the bottom. These "brushes" should clean the surface of the optical drive by pushing debris away from the lens. Should cleaning the lens not resolve the issue, there are a number of other problems that may have occurred. These problems generally include possible electrical failures or laser misalignment, and may need to be determined by a factory-authorized technician. Remember that if you are unsure how to locate a repair technician in your area, you may always bring your player into your local Best Buy™ store for further assistance. Hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.
There may be a number of reasons why you may be encountering this problem, but there are a couple of quick solutions that may always try before seeking repairs on the player.
First, I would suggest making sure that the DVD's being used have been cleaned and are dust-free. Imperfections or impurities of any kind on the surface of a CD or DVD may prevent the laser in your player from being able to read, or even recognize the media inserted. You should be able to clean the DVD by using a soft and dry, lint-free (typically microfiber) cloth. Remember to try using gentle, outward strokes that run from the inner ring of the disc directly to the outer edge.
Second, you can always try cleaning the lens of the player itself using a commercial cleaning kit. Many retailers (including your local Best Buy™ store) may sell kits that clean lenses when inserted into your player like a normal DVD. Please keep in mind that not all DVD players are designed to function with these cleaning kits, and that you should always refer to your owner's manual for any possible warnings against the use of such products.
Should these suggestions fail resolve the problem, you may wish to try using other DVD's from your film library in the player. If other discs function normally, the non-functioning disc may be damaged. If using other discs results in the same error message, the player may be in need of physical repairs.
here is the link to the user manual, troubleshooting and venturer support contact details;
Hope this helps, please post again if not :)
Try cleaning the laser lens with a cleaning disk like you might find a Wal-Mart or Radio Shack and see if that helps. If the lens on the laser is too dirty to read that it has a disk then it will not attempt to spin the disk. If cleaning doesn't solve your problem then it may be a much bigger problem like weak laser etc. Good luck.